Consumer reviews and reports on scam companies, bad products and services
FreedomPop ISP, Internet Service Provider Tarzana, California
3rd of Feb, 2013 by User210484
I paid a $53.99 "refundable" deposit on a device to connect to the Internet. The service was slow and customer service was horrible. I returned the device by mail. (The company advertises that the device can be returned within a year of receiving it for a refund of the deposit.) The company acknowledges receipt of the the device and now two member of customer service have given me two different stories on why they will not return my deposit. Antoine insist that I have an outstanding balance and that they will only refund my deposit after I pay my balance. I told him okay deduct the balance ($10.00) from the balance. He said he was unable to do it. Then Ryan contacted me via email on 2/1/2013 informing me that I did not follow "proper procedure" in returning the device and that they will test it and "may" refund my deposit. This company has slowly drained my bank account with extra charges on their so-called free Internet provider site. I expect this company to either announce that the device does not work in order to keep my deposit or fabricate charges on my account that will nullify any refund I may have gotten. FreedomPop are a bunch of cheap scammers.
They offer 500mb of "free" bandwidth to surf the Internet but nickle and dime you and charge exorbitant prices for more bandwidth and services when that time soon runs out. Next, their customer service is a joke. They are slow and unresponsive when you try to contact them. Lastly, they have a rewards program that does not reward you. The program is set on the site so that you can "earn" more surfing data by fulfilling offers by their partners. The problem is they only reward you a tiny percentage of the offers you complete. They only "rewarded" me with about 10 percent of the offers I signed up for. Now I have a ton of spam coming to my email that I am not interested in and these creeps are trying to swindle me out of my deposit. Stay away from this con.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
13 hours 42 minutes ago by Celia Bar
Donald Berry Mountain Barbour spas Hot tub scam Internet
I was scammed by him also… Have you heard anything else since your last report??
2
4 days ago by Marcslo Mastro
Christoper A. Carbone - Incompetent, deceitful, the worst of lawyering all in one
I do not recommend Christopher A. Carbone. Mr. Carbone is incompetent and deceitful. He handled...
3
5 days ago by thomas petersen
Thomas Petersen , Petersen Law Office Omaha Ne - Poor Client Service
Client Beware Original action. Judgment of suspension. Petersen’s admissions of...
5
8 days ago by loondoninvestor
experience-international - experience-international Steve Worboys Avoid Like the...
AN UPDATE: Experience International have since been in touch and are offering to solve my...
6
9 days ago by phyllis bishopturner
ANC(Mailing name: Judging - ANC(Mailing name: Judging and Evaluation Center James...
Hello, My name is Phyllis BishopTurner.I received the same type letter stating Judge Decision...
7
9 days ago by User80114
cashforphones - bail and switch
I received a quote for I phone 4s $93.00. Sent phone in. One week later was paid $14.00 due to...
8
9 days ago by User90517
NCE Unified Health - Company falsely represented themselves as health insurance
I recently moved to a new state which required me getting new health insurance. After submitting...
9
11 days ago by dayallmail
ForeclosureS.com - ForeclosureS.com Alexis McGee, Tahoe Wheaton, Inc....
I still thinking about that day, that i bring my friend to take your class and both of us spend...
10
12 days ago by 750754
Susan B. Henner, lawyer, White Plains, New York...
Susan Henner, Attorney at Law Worst Immigration Lawyer, Dumbest Immigration Attorney, Most...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in