Consumer reviews and reports on scam companies, bad products and services
FreedomPop ISP, Internet Service Provider Tarzana, California
3rd of Feb, 2013 by User210484
I paid a $53.99 "refundable" deposit on a device to connect to the Internet. The service was slow and customer service was horrible. I returned the device by mail. (The company advertises that the device can be returned within a year of receiving it for a refund of the deposit.) The company acknowledges receipt of the the device and now two member of customer service have given me two different stories on why they will not return my deposit. Antoine insist that I have an outstanding balance and that they will only refund my deposit after I pay my balance. I told him okay deduct the balance ($10.00) from the balance. He said he was unable to do it. Then Ryan contacted me via email on 2/1/2013 informing me that I did not follow "proper procedure" in returning the device and that they will test it and "may" refund my deposit. This company has slowly drained my bank account with extra charges on their so-called free Internet provider site. I expect this company to either announce that the device does not work in order to keep my deposit or fabricate charges on my account that will nullify any refund I may have gotten. FreedomPop are a bunch of cheap scammers.
They offer 500mb of "free" bandwidth to surf the Internet but nickle and dime you and charge exorbitant prices for more bandwidth and services when that time soon runs out. Next, their customer service is a joke. They are slow and unresponsive when you try to contact them. Lastly, they have a rewards program that does not reward you. The program is set on the site so that you can "earn" more surfing data by fulfilling offers by their partners. The problem is they only reward you a tiny percentage of the offers you complete. They only "rewarded" me with about 10 percent of the offers I signed up for. Now I have a ton of spam coming to my email that I am not interested in and these creeps are trying to swindle me out of my deposit. Stay away from this con.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
9 hours 3 minutes ago by miguelsdxl
Miguel Pereira René Mouris - Paris - scammer
This user billy2323 posted this without any reason!!! He tried to cheat our company!! He is a...
2
2 days ago by yubinlydto007
fake spell caster - ripped me off without offering any service
Hey Jordan the asshole whos a drunk asshole that cant keep his jew dick up ?? Hows it feel to be...
3
2 days ago by billy2323
Andrés Martínez nomon.es - scammer
My movil : 647 634 969 Andrés Martínez [email protected] T. +34...
4
3 days ago by billy2323
Sarvesh Burundayal anton kosulaiev grupomoron.com - scammer
Sarvesh Burundayal Export Manager Mobile: 0034606878855 Skype:...
5
7 days ago by billy2323
Luis Lajous Beaming White, LLC - scammer
Luis Lajous Beaming White, LLC 1205 NE 95th St., Unit A Vancouver, WA 98665 USA Tel. (360)...
6
7 days ago by billy2323
Nikita Agarwala Shri Ganesha Delhi India Shri Ganesha - scammer
Nikita Agarwala Shri Ganesha Delhi India Shri Ganesha 1998 Naughara, Kinari Bazar Chandni...
7
8 days ago by billy2323
Miguel PEREIRA René Mouris - La Maison de Luxe - scammer
Miguel PEREIRA International Sales Manager René Mouris - La Maison de Luxe Email:...
8
8 days ago by billy2323
Miguel PEREIRA René Mouris - La Maison de Luxe - scammer
Miguel PEREIRA International Sales Manager René Mouris - La Maison de Luxe Email:...
9
8 days ago by billy2323
Zita SZERI sales executive Q-net International Ltd. - scammer
Zita SZERI sales executive Q-net International Ltd. Peterhegyi ut 51/b., Budapest, 1112...
10
8 days ago by billy2323
Joaquin Miret www.valenti.es - scammer
Joaquin Miret Export Manager Tel.M.+34664331144 CONCEPT EXCLUSIVITY...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in