Consumer reviews and reports on scam companies, bad products and services
FreedomPop ISP, Internet Service Provider Tarzana, California
3rd of Feb, 2013 by User210484
I paid a $53.99 "refundable" deposit on a device to connect to the Internet. The service was slow and customer service was horrible. I returned the device by mail. (The company advertises that the device can be returned within a year of receiving it for a refund of the deposit.) The company acknowledges receipt of the the device and now two member of customer service have given me two different stories on why they will not return my deposit. Antoine insist that I have an outstanding balance and that they will only refund my deposit after I pay my balance. I told him okay deduct the balance ($10.00) from the balance. He said he was unable to do it. Then Ryan contacted me via email on 2/1/2013 informing me that I did not follow "proper procedure" in returning the device and that they will test it and "may" refund my deposit. This company has slowly drained my bank account with extra charges on their so-called free Internet provider site. I expect this company to either announce that the device does not work in order to keep my deposit or fabricate charges on my account that will nullify any refund I may have gotten. FreedomPop are a bunch of cheap scammers.
They offer 500mb of "free" bandwidth to surf the Internet but nickle and dime you and charge exorbitant prices for more bandwidth and services when that time soon runs out. Next, their customer service is a joke. They are slow and unresponsive when you try to contact them. Lastly, they have a rewards program that does not reward you. The program is set on the site so that you can "earn" more surfing data by fulfilling offers by their partners. The problem is they only reward you a tiny percentage of the offers you complete. They only "rewarded" me with about 10 percent of the offers I signed up for. Now I have a ton of spam coming to my email that I am not interested in and these creeps are trying to swindle me out of my deposit. Stay away from this con.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
5 days ago by billy2323
Armando Romano Rabel Leu & Partner Immobilien AG - scammer real estate
Armando Romano Rabel T +41 41 501 10 13 M +41 79 743 66 77 Leu & Partner...
2
5 days ago by R. Norman
Ricky Norman - Scammed me out of MONEY
Where do I start with this Pathological Liar by the name of Ricky Shane Norman, Australian,...
3
6 days ago by billy2323
Holger Ballwanz - scammer from switzerland
Holger Ballwanz Mobil: 00491773252040 Tel.: 00493043734343 Geschäftsführer PR-Agentur...
4
7 days ago by billy2323
accoplus ltd & hongkongtaxfree.com - SCAMMER
accoplus ltd mr raphael the owner pingping chen office manager 11/F anton building 1 anton...
5
7 days ago by billy2323
tarun trikha - scammer
scammer be aware!! do not send money! [email protected] tarun trikha
6
7 days ago by billy2323
Carlos Borja - scammer colombia
Carlos Borja 5775533 -...
7
8 days ago by User84030
Megan McCain Is A Fat Little Satanic Warmongering Whore - Megan McCain Is A Fat Little Satanic Warmongering Whore
All this chick does is shill for the Military Industrial Complex ("MIC") and the...
8
12 days ago by billy2323
Seth McKinney - scammer
Seth McKinney, CCIM Partner phone: 979.260.5000 mobile:...
9
13 days ago by billy2323
carlos cabola ferri & masi - scammer
carlos cabola ferri & masi 00351 234 750...
10
13 days ago by billy2323
Marko Culig Status d.o.o. Metlika - scammer
>>> Marko Culig >>> >>> direktor >>> >>>...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in