Consumer reviews and reports on scam companies, bad products and services
freelancer.com
Freelancer.com getafreelancer.com matt barrie matt barrie scam, freelancer.com scam, getafreelancer.com scam sydney, Internet
7th of Mar, 2011 by User429223
Dear All the Executives of International News Papers, Law
Enforcement Agencies, Freelancers and Australian Government
Bodies. We would like to take your kind support and help in exposing off one
of the biggest scam and fraud company with the name Freelancer.com
Run by Matt Barrie who is the so called CEO of the company. The company has always been in the news and press for providing one
of the best platform for outsourcing but after surveying and
searching the internet for past 2 months and after having a personal
bitter experience with the company and a long discussion with their
CEO we would like to state that the company is nothing but merely a
HUB of scams and fraud. This company is not only doing internet
frauds and scams but also spoiling the name of the country in
which it is registered. We registered as a service provider on the website 2 months back and
won lot of projects online, our clients created milestone payments for us using their paypal accounts and all of a sudden company
blocked our account without any reasons. They asked for verification documents in such a manner that we got
furios for the issue. The company asked us not to cross mark
anything on the documents and also asked the owner of the company to
send their passport and a verification code in both the hands and
send them the pictures. This kind of verification made us quite
suspect along with their statement that we must not darken or blurt
or put any cross mark for our safety on the documents. When searching on the internet we also found out that this company
use to steal the identity of people and scam them for their
money. They use the id proof and documents of their site users forscams and frauds which involve money. They Also usually suspend the accounts of the users when they are
about to withdraw the money for their hardwork which they have done
online. Apart then this company also suspends the accounts of the
users who have some money in their accounts in the form of milestone
payments and then mentally harass them to send multiple documents
and never reinstate their accounts. They also never refund the payments back to the project owners who
had made the payments for the freelancer and neither they withdraw
the money to freelancers. This way the company is running a huge
huge scam online and both the project owners and freelancers are
harassed. One such incident occured with us when our clients with their
username itgenie, eloko, proshopexpert made the milestone payments
of 200 USD each and asked us to start the project, all of a sudden
our accounts were suspended and our money with them freezed. We sent them multiple emails, talked to their staff which really has
very very poor customer support service. But no resolution was made,
they also denied to refund the money to our clients and also didnt
allowed us to withdraw the money, it was paypal who supported us at
that moment and helped us to get our money back from freelancer.com
which we paid to the company for getting the gold membership. Finally we agreed to send them our documents but only on
condition that we also requested them to send the documents of
their company, their legal status, registration certificates along
with the documents of the owner of the company in order to ensure
that the company is a registered legal company and our documents
are going in safe hand, but company denied to send us stating that
they have strict privacy policy and they never send their
documents for cross verification- which again made us suspect of
the company. If the company is genuine and all the work is authentic and legal
why they are not sending us their documents to ensure and satisfy
their clients. After all we are clients of this website, we pay
them and all our money flows through the hand of this company so
its our legal right to know if company is really a legal and
genuine company or mere a fraud, also we want to ensure that our
documents are going in safe hands and we will not face any sort of
scam or fraud. There are multiple problems that company creates for the users. 1. Their support system is really poor- they take more than 24 hours
time to respond to one question and most of the time they are merely
a copy-paste answers. They even dont read the questions properly and
address to their answers. 2. They have a online chat system online which is off most of the
time, whats the use of chat online when its off. Their chat
representatives tells that they can not help the users in any way as
they do not have access to their accounts where as the same names
also respond to the tickets most of the time, the most common names
who are visible on chat and tickets are tobby, ronalden, myla,
christia etc. If these people can respond to tickets how come they
dont have access to users account and if the chat people cant solve
the issues that means some people chat in their chat system using
fraud names. 3. They do have have any online call system nor they offer telephoic
support to the clients for instant resolution which is again a major
draw back. 4. when they want the clients to go through such serious
verification system, why they dont do it in the begining at the time
of registration and why all of a sudden they suspend the account in
the middle of the business specially when the freelancers have money
in their accounts. It clearly shows that freelancer.com targets
accounts who have money in their accounts and freeze the accounts of
users ripping off their money. You can check the authencity of our email by checking freelancer.com
scam, freelancer.com fraud, getafreelancer.com scam,
getafreelancer.com fraud and google will direct you to various
websites like , www.ripoffreport.com, All the above three portals will have hundreds and hundreds of
complaints against this company. I would like to seek your help and coordination in exposing such a
big fraud company who claims to be registered in Australia and
Singapore. I strongly believe that the staff of this company must be put behind
the bars for ripping off the users for their hard earned money. I
am sure that the promoters and staff of the company including the
CEO Matt Barrie might try to stop my voice, they might also harass
me further and may even try to kill me, But I am not scared of any
sort of consequences and not even death, what i want is that truth
must come in front of everyone. Hope to seek your coordination in this matter. with warm regards Nitin

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