Full Sail INC. FEDEX Stole from me. On September 19, 2011 I was to receive my first bundle to begin classes at Full Sail University. Being that I had

27th of Oct, 2011 by User339383

Full Sail and Fedex robbed me. On September 19, 2011, I was suppose to receive my first bundle to begin classes at Full Sail University. Being that my tuition had already been paid for through my Financial Aid and my Stafford Loan, I was all go to began my Freshman year at Full Sail University. I left specific instructions to my enrollment adviser to have the guy that was to delivering my bundle, to give me a call when he was near my city for delivery. I received one phone call at around 2:30 in the afternoon. My phone rang exactly two times before I could answer it. Well when I did get to answer my phone, the guy had already hung up. I was suppose to start classes on the 20th of September 2011. There was noway I was starting classes without my materials that I had already paid for, so I reenrolled for the next starting date. I was given a new starting date, set for the 24th of October 2011. During the time between September 19,2011 and my new starting date I was persecuted and robbed again. I was instructed by the claims department with FEDEX to file a claim on my property. Mr. Leon Clemons was assigned to my case. I filed my claim on September 25, 2011, and faxed Mr. Clemons a copy. I still have the original copy. I was told then that if FEDEX couldn't locate my package, then I was going to be reimbursed for my lost package. Cool. The package was presumed lost, and I was due a refund. So I thought! I was told by Mr. Clemons that as soon as I could fax him proof that I paid for the package, that he would send my reimbursement in the mail. This is when things got tricky. I then faxed Mr. Clemons a copy of my Project LaunchBox Confirmation, in which it shows where I purchased my first bundle from Full Sail. I then received a call from Ms. Brocard stating "It's out of our hands since you have already filed a claim." I have on my voice mail as well. After Mr. Clemons received a copy of my proof, he wanted more proof. And became hostle when I told him that the business office refused to give me an invoice. Mr. Clemons would never return any of the calls that I made to him. I was the one doing his job. A few days later, I tried to get in touch with Mr. Clemons and thought that the people at Fedex were lieing when they told me that they didn't know who I was talking about. Then finally after about thirty minutes on hold, the consultant got a hold of him. During my wait I was told by his consultant that it was a company policy that FEDEX could not have any dealings with a this party. Meaning Full Sail University. When Mr. Clemons was located he verified her statement, but only after I asked him. He Then became furious again, replying to me "if you don't get me that invoice then I'm going to send the refund to Full Sail. There was no one to report this to through Fedex. And there's no one to report it to at Full Sail University. Here's the math. I paid $3,150 for the bundle from Full Sail. The reimbursement from FEDEX was $2,200. The reimbursement for my claim was supposedly sent to someone at Full Sail without my authorization or signature. And I was refused a public record from my own account by Full Sail University. The law has been broken due to my expense. I enrolled again on October 13, 2011. I mentioned my situation during my orientation, when I was asked to give a comment on my advisers. NO RESPONSE!! Who will help me now. Im afraid to withdraw. But if I don't here anything concerning this matter, I'm gone!!! William 0002681243

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