Consumer reviews and reports on scam companies, bad products and services
Gametap.com
Gametap.com GameTap LLC Refusal to issue Refund, Extremely poor Customer Service Atlanta, Georgia
22nd of Mar, 2011 by User962883
I purchased a year of GameTap service on 3-14-11 and requested a refund on 3-16-11 (which I have documented). That is 2 days, or, 48 hours which is within the time frame given by GameTap Customer Rep Luke in which refunds can be given. They refuse to give me my $79.95 back. I placed four calls, leaving voicemails since it is always automated and never got a call back. My first email to them was to a Rep named Scott who never responded to my emails after the initial one was sent and it took messaging a few Admins on their forums to get any kind of response. I highly suggest not doing business with them and if you have, to contact the BBB and FTC to have these criminals shut down.

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