Consumer reviews and reports on scam companies, bad products and services
Gate 12 Travel
Gate 12 Travel Liars Internet, Pennsylvania
20th of Jun, 2011 by User470701
Received a fax at work offering a 4-Day / 3 Night Cruise to Mexico or Caribbean and called the number provided on the flier. Initially it took 2 days to contact a human, and when I did, I spoke with Jamahl #7117. Jamahl documented all of my personal information and gauranteed me that this was a legitimate offer, and they do gaurantee services. After I provided them with my banking information, Gate12 Travel did withdraw the first of two installments of $154 from my account on December 28, 2010. Before hanging up the phone, Jamahl # 7117 confirmed that the second withdrawl would be done on January 3, 2011, after which time a "Welcome Packet" would be mailed to my house. Waited until the second or third week of January and called the number provided for Gate12 Travel. This time it took me calling approximately one week before being able to speak to a human. During that phone call I learned that Jamahl #7117 did not exist and I was connected to a man named Chris # 4536@ ext 7110. Chris proceeded to tell me that my package was on the way and even had a tracking number with the United States Post Office (03101230000039732156). Called my local bank and learned that the second withdrawl never took place. I attempted to locate the package via internet to discover that was not a valid tracking number. Called Gate12 Travel once again and spoke with Chris # 4536 and learned that Jamahl #7117, the very person that did not exist, did not write my information down correctly, therefore the second installement of $154 was never withdrawn from my account. Requested to speak with a supervisor and was informed by Chris #4536 that he was one and he assured me that this error will be corrected immediately. At this time, all I wanted from this company was my refund of $154.00, so I called Gate12 Travel once again and in about two weeks (never being able to speak with Chris #4536) I was able to speak with Destiny who then transferred me to Deseray @ ext 7120. Deseray instructed me of what to do for me to receive a refund and to fax the paperwork to her attention. On March 9, 2011, I faxed a copy of the cancelled check and a statement requesting a full refund to her attention. Called to follow up with Deseray on March 15, 2011 and was informed that my request was being reviewed by the review team and that some one will notify me of their detetmination. Called and left 3 messages for Deseray to call back as soon as she was able. Was able to reach Deseray on May 27, 2011 and was informed that the refund department was closed, and to call back. Spoke with Deseray once again, and this time I was informed that my check will be mailed to me on May 31, 2011. Called Gate12 Travel on June 7, 2011 and left a message for Deseray to call as soon as she was able, and to this day, she nor anyone from that company has yet to call. I have called at least once a week, leaving messages for Deseray to call me back, with no avail. I called and left a message with Amy on June 21, 2011 and was told that all of the customer service representatives were out to lunch and that someone would call me after the lunch hour. Once again I have been lied to because nothing Amy, Deseray, Chris, nor Jamahl said was true. I strongly believe this company is a scam and a scam, that thrives on taking people's money. All I want from that company is for someone to tell the truth, for once, and send my money so we can both free each other from our lives!

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

1 days ago by billy2323
Aurelio Estrella - scammer
Aurelio Estrella Star Defence Logistics & Engineering SL Antigua Ctra. de...
2 days ago by franklinb
Allison Clarke - Child Predator And Elderly Abuser
Allison Clarke Child Predator and DANGER To Public Northridge, California As a public service,...
2 days ago by miguelsdxl
Miguel Pereira René Mouris - Paris - scammer
This user billy2323 posted this without any reason!!! He tried to cheat our company!! He is a...
4 days ago by yubinlydto007
fake spell caster - ripped me off without offering any service
Hey Jordan the asshole whos a drunk asshole that cant keep his jew dick up ?? Hows it feel to be...
5 days ago by billy2323
Andrés Martínez - scammer
My movil : 647 634 969 Andrés Martínez [email protected] T. +34...
6 days ago by billy2323
Sarvesh Burundayal anton kosulaiev - scammer
Sarvesh Burundayal Export Manager Mobile: 0034606878855 Skype:...
10 days ago by billy2323
Luis Lajous Beaming White, LLC - scammer
Luis Lajous Beaming White, LLC 1205 NE 95th St., Unit A Vancouver, WA 98665 USA Tel. (360)...
10 days ago by billy2323
Nikita Agarwala Shri Ganesha Delhi India Shri Ganesha - scammer
Nikita Agarwala Shri Ganesha Delhi India Shri Ganesha 1998 Naughara, Kinari Bazar Chandni...
11 days ago by billy2323
Miguel PEREIRA René Mouris - La Maison de Luxe - scammer
Miguel PEREIRA International Sales Manager René Mouris - La Maison de Luxe Email:...
11 days ago by billy2323
Miguel PEREIRA René Mouris - La Maison de Luxe - scammer
Miguel PEREIRA International Sales Manager René Mouris - La Maison de Luxe Email:...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in