Consumer reviews and reports on scam companies, bad products and services
Grant Assist are frauds, scammers, and thieves! Las Vegas, Nevada
14th of Dec, 2011 by User339104
Absolutely horrible company. I called twice to get a refund and each time I was asked if I read the fine print. I was also told I would not get a refund of $57.93 which was an unauthorized charge on my credit card. I filed a dispute with my credit card company only to have them tell me that they could only help me if I am charged after my cancellation date. I called Grant Assist again and asked to speak with a supervisor and was told they were at corporate. They would only give me an email address for the person I needed to contact. After four weeks of emailing the supervisor, I get a response, after I threatened to file a complaint with the Better Business Bureau, highlighting their no refund policy. So rude and unprofessional. There was absolutely no effort to resolve the issue. I filed a complaint with the BBB this morning. If anyone is interested you’ll need to file with the BBB in Southern Nevada. Grant Assist’s information is: 848 N. Rainbow Blvd., Ste. 589
Las Vegas, NV 89107
888-632-5590
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