Consumer reviews and reports on scam companies, bad products and services
Great American Van Lines Inc of Davie, FL Dishonest Company & Poor Management Davie, Florida
17th of Dec, 2011 by User776526
I was referred to Great American Van Lines via Vanlines.com.
I called the company the first week of November and received a moving quote from Rebecca. I was quoted $1,037 for the move as long as the items listed were accurate. I spoke to other moving companies that suggested I request a binding
quote because the quoted amount was far too low. I received a binding quote stating the amount was valid as long as the movers were moving the items on the list. When the movers showed up 45 minutes late on the day of my move all of
the tricks and scheming began. The mover claimed Rebecca apparently made an error with the quote because the amount she quoted me was far too low. The mover them put me on the phone with Tony, the worst manager in the world, who
tried to tell me they would charge me a flat rate of $1,700 to prevent high fees from going over the square footage or pounds. FYI, my binding quote is for items, not pounds. I tried to tell Tony I was not quoted for pounds or square
footage, but items; however, the continued with their madness. I told them I would wait and see what my items weigh because I knew my items were 3,136 pounds when I moved in June 2011 and should be less now because I got rid of
over 33% of my items. I informed Rebecca via email and telephone that I wanted to have someone present at the weigh station because I no longer relied on the company for accuracy. Rebecca never returned my call or email. After calling the company
for four hours without anyone picking up or answering my call, they called me and claimed my items weighed 3,380 pounds and the bill was $1,589. I asked how that was possible; at $0.38 per pound my bill should have been $1,264.40. They
claimed I was quoted $0.38 per pound for 2,730 pounds and anything over that was $0.85 per pound. Once again, I was never quoted on pounds, only items. So I asked, “where is this information regarding the $0.85 per pound” and Tony
claimed it was in the document I signed days before. The document I signed days before should have only revised the moving address. Apparently, they switched from the binding quote and added all the additional information after I changed
the address. After comparing the previous documents, I realized that is when they switched from per item to per pound and added the $0.85 per pound rate. As if their ripping off wasn't enough, they also lied about my delivery date. I was told to expect my items on Saturday, December 17, 2011. After speaking with them on Friday to confirm the delivery, they claimed no you will not receive
your items until December 20th or December 21st. If you can avoid it, please do not use this company. They lie about everything.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in