Great Expectations Phoenix/Scottsdale

Great Expectations Phoenix/Scottsdale Unethical as they come...please run away from this company before it's too late Scottsdale, Arizona

9th of May, 2011 by User842964

Great Expectations of Scottsdale is the absolute worst company I have ever encountered. They did the 'hard sell' to me also, took my license and my credit card at the beginning of the meeting, ran my credit without my authority and kept me 'on the hook' for nearly 3 hours. I felt the ONLY way to get out of this place was to sign the contract as Geri kept telling me I had 3 days to cancel my membership if I changed my mind. It was worse than the worst car buying experience I have ever had. I signed, left and called Geri the next day and of course no answer. Finally on the 3rd day I got her on the phone and she told me 'no problem' and to just drop off a letter stating I wanted to cancel membership. I did exactly that..left it with the receptionist and got the heck out of there as I knew they would try and get me into a room again and try to get me to reconsider. I never stepped back into that place after that. Now, it's 2 years later and they have collections coming after me for nearly $2, 000. When I called to talk about it and let them know I did in fact call AND drop a letter off at their offices (as told to do), I'm told by the manager 'Ashly' that I needed to have the letter signed and dated. WHAT? Uh...no..I didn't. That is not what I was told and that is no what the contract says. I did everything by the book and this company is still trying to collect the $2, 000. I will not let this go. They have been sued by the Attorney General here and had to pay $500k as a settlement. I will fight this to the end. I will be contacting the AG, BBB, the local TV station, newspapers, etc. I am done being taken advantage off. This company needs to be stopped. Run far away if you are considering this company..they will make their own rules and take advantage of people, I'm amazed that these people can actually sleep at night. Wow.

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