Harbor Freight Tools

Harbor freight tools The Lifetime Harbor Freight Warranty on Hand Tools Internet

3rd of Jan, 2011 by User651864

I purchaseda hand nibbler6 months ago until recently that I wanted to cut a piece of metal it was sliding out without cutting I called customer service they told me to take it to store for exchange, I did so but store manager in Lexington Kentucky store was asking me if I purchased it from their store, he totally was ignoring Harbor freight logo on the package, they did not exchange the package and they were rude, I called customer service again and explained situation but They did not help me either and started explaining their problems they were not aware of life time warranty on their hand tools whichappears on their web site and appears on the bottom withit's link. They were not aware of life time warranty policy on hand tools, they could not identify their product in spite of their logo on package, they told me if you don't take your package we will throw it in trash. The Lifetime Harbor Freight Warranty on Hand Tools

We're so sure you're going to love the value you get with each and every one of our hand tools, we offer a Lifetime Hand Tool Warranty! You've got to be able to trust the hand tools you work with, and that's why Harbor Freight's lifetime tool warranty for hand tools gives you the peace of mind to go ahead and order all the hand tools you need from us. This Harbor Freight Warranty is one of the strongest in the business, and one of the main reasons for millions of satisfied customers.

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Comments

4755 days ago by Bald

I purchased a framing hammer and after hitting 12 nails I needed to pull out a nail that bent. The wooden handle collapesed at the head after just a light pull. It appears they do not use Hickory or Oak handles, but some unknown wood for their handles. I took it back to the retail store and they were reluctant to replace it because I did not have the receipt. Eventhough the hammer had the Pittsburg Tool Ogo and even the Harbor Freight showing the part number and price still on the hammer. After a few minutes the manager allowed me to swap out the hammer, this time I went with a fiberglass handle, and paid the slight differance. My point is, they are not like Sears Craftsman, Husky Tools, Cobalt Tools, SnapOn which replace the tool as long as they can see that it has their logo on it. They do not require a receipt, after all who keeps a receipt for twenty years. I took a 25 year old rachet back to sears because it was slipping, it was replaced no questions asked, no receipt required. Lifetime Warranties are only as good as the companies who honor them.