Home Everything

Home Everything Unreliable and non responsive Internet, Nationwide

18th of Apr, 2011 by User560189

Avoid at all costs Ordered a grill with 7 day delivery and they charged my credit card. The informed me it was back ordered and would be delivered in three days. I called and after waiting on hold for 10 minutes customer service picks up the phone and puts it back down disconnecting me before I can speak, not once but twice. The only way to correspond is through their stupid web site, first message ignored second assures me of the product will ship in 3 days. 2 days later I receive an email that delivery is scheduled three weeks later. I call the phone is put down. I call again and get put through to sales, they answer immediately ( they obviously want to sell something, after harassing a salesman he follows up to tell me the order will ship in three days. Another email from them order will ship in two weeks. I email them to tell them I'm going to cancel the order and get an immediate response that it has been shipped, tracker number and all. SO I access the carrier tracking and it has not been shipped as they are waiting for instructions from Home Everything. So I am out of pocket, no grill, and cannot believe a thing I am told. They do not answer the phone and rarely respond to emails. My advice is that this company may be cheap but unreliable and non responsive. I do not know if I will ever get what I ordered so save yourself heartache and buy from someone else

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Comments

4557 days ago by Chuckj

Home Everything is a scam. I ordered frig, oven and dishwasher, after 3 changes to the delivery dates, I cancelled my order, more than a month and a half after my initial order was placed and my credit card charged. They have not yet returned the charge in my credit card, after 8 days, now I am about to dispute the charges with my credit card. Scam Scam Scam.