Consumer reviews and reports on scam companies, bad products and services
Horizon Direct
Horizon Direct LLC Failed to deliver product, would not refund undelivered Products, failed to supply proof of service/Marketing efforts, failed to
11th of Jul, 2011 by User923633
Warning! Horizon direct LLC is a scam from the start. It is clear they mean to commit fraud. I signed up in Dec. 2010. By January they had developed my web site. The web site provided for the intial fees had very few products listed, if you wanted more, you had to pay them more money. My first Web site was no performing well. Many of the pictures on that site were disproporationate and over ran other parts of the page. After many repeated attempts, I could never get them to correct those pages.
I also made the mistake of ordering a product and payed for it, as a present for my son. This was never delivered, they claimed it was out of stock. I re ordered another model and paid more money. t6his too was never delivered. When I spoke to Samantha at Horizon , she claimed that the first one was backordered and they couldn't deliver the second one until that backorder was cleared.
It was now that it became clear that these people do not know what they are doing! I started asking for a refund. Three calls later, several e-mails and one posted letter, I finally was able to talk, with a supposedly, manager. I explained my situation and that I wanted a refund of the product I oredered. He said not to worry it wouold be looked after,and that i need to talk with someone else. I talked with that someone and we went over the refund and again I received assurance, we went over the issues I had with the web site, and he said he would fix them. He also said he would send me reports on the advertizsing campaign so I can be kept up to date with their efforts that I paid for. He then said I neded to talk with yet a third person. This person stated that I needed to pay another $900. for a new marketing effort because they found out that the old one they sold me didn't work! !!!
What am I, an idiot? No way.;.. I told him t5hat t6hey needed to refund me my purchase AND fix my web site AND put me on the new program for no charge for the hassle I have gone through. he hung up!
To date...no refund, no further convrsation, no reports, no nothing. I had my credit card company cancel all charges that I paid, which I should have done at the beginning. Then I get an irate phone message from somneone new at Horizon, and din't leave a phone number that I could call back to discuss, as he completly ignored qll my issues and my reasons for cancelling my credit card charges. Talk about conflect avoidant!
It was obvious he din not want to here my side of the story.
Do Not get involved with this company! EVER!

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in