HSBC Orchard Bank

HSBC Orchard Bank They are a JOKE Las Vegas, Nevada

26th of Jun, 2011 by User775712

I have been slowly rebuilding my credit back up, and my mortgage company said i should look into opening a secured credit card. So i spent a month looking at companies. Capital One and Orchard Bank had the best deal. I opened Capital One Secured card first. Five months went by no problems and my score went up. I decided to get another one. I opened an Orchard Bank card. It took forever to get here. I was happy when i saw it, I needed to get work done on my car, and it came at the perfect time. Now the bad part. I opened the card Monday afternoon and by Monday evening they closed my account. When i called customer service they couldnt give me an answer and told me if i wanted to reopen a new card that they would have to rerun my credit. I said to the lady on the other end, I thought this was a card to build my credit not destory it? she didnt say anything. When i asked to speak to a manager or a supervisor she told me there was no one. So i asked her how was I going to pay back what i used on the card, she started to tell me they charged two fees for closing a card with a balance and I flipped out. Then she said I can go on the site and pay the balance. I couldnt believe what she just told me. I have to pay for something they screwed up. Her name was Sarah M. from the las vegas office. I laughed because she wouldnt give me her last name or a id number. I told her i was taking the company to court. and she hung up. Stay away from HSBC ORCHARD BANK!!!! If anyone is thinking of starting a lawsuit, IM TOTALLY IN!!

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