Consumer reviews and reports on scam companies, bad products and services
Hung Le, DDS - Dr. Hung Q. Le V, DDS - Stonelake Dental - Le & Luu Dental Group Elk Grove California
4th of Oct, 2011 by User882125
Dr. Hung Le, Le & Luu Dental Group (Stonelake Dental) has poor service. They charged me about $300.00 for a service and later when I called my insurance, I found out that insurance paid much of the cost and my co-pay was only about $100.00. It was a hassle to get the dental office to correct their mistake. Then another time they wanted to charge me for examination and regular cleaning because they said that insurance doesn’t cover it. Again I had to call my insurance and they said that the insurance is paying 100% of the examination. If I had not called the insurance, the dental office would have again over charged me. Then that same day dental office said that I needed deep cleaning. They said that the insurance is paying for the deep cleaning but they are not paying for the other add-on services worth about $300.00 they wanted to sell me. When I said that I will get only the deep cleaning done but I do not wish to get the other $300.00 add-on services they are trying to sell me since insurance doesn’t cover the extras, they said that I can’t get deep cleaning done at their office. They said that if I wanted the deep cleaning done, I have to pay $300.00 for the add-on extra services but if I choose not to get the add-on extra services, then they won’t do the cleaning. I had to switch dentist and my new dentist gladly did the deep cleaning without forcing me to buy the add-on extra services. The new dentist was very understanding and said that the add-on extra services are offered as extra benefits but it’s not a mandatory requirement for deep cleaning. I very strongly suggest if anyone is looking to go to DDS Hung Le, to seriously consider against going there otherwise, you may have same experience as me. They have high sales pitch to sell you fluoride treatment every time you go in, and will sell you other unnecessary services. If you don’t check with your insurance, they will overcharge you for the services even though the insurance pays most, if not all of the services. They are very nice to you if you keep agreeing with them and keep buying their services but the moment to decline their sales pitch, they get rude to you and call you cheap.

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