I had several run in's with Blvd Entertainment. It started when my fiance and I opened an accou

9th of Jul, 2010 by User107243

I had several run in's with Blvd Entertainment. It started when my fiance and I opened an account by ourselves with Chase I noticed when we made any purchases right after that was when Blvd Entertainment would pull money out of my account. It started with just a few dollars then when they knew we had the funds in the account they started taking out more. Some charges were made in hundreds were appearing. So after about a month of this crap I contacted the company to dispute the charges and see if I could get my money back. What I found to be so weird was the fact when I called it sent me to directly to the phone room. I would be talking then I would be on hold the operator took my information along with my name,number and card information. I asked if I Opwould get it back that day. I was told it would get given to a supervisor she would be contacting me. It took three weeks for anyone to call me back. When the supervisor called she was rude, mean didn't carewhat I had to say. She asked what my fiance's name was she put the blame on him saying they had him on a recording. Because of that supposed recording which I asked to hear and was never allowed to hear the recordings. Blvd Entertainment refused to refund my money I fought and fought them with not getting anywhere. So I got so frusrated I went through my bank who gave me all my money back. Not even two weeks after me receiving my money back it happened again and again them telling me the calls were being made either on the computer or over the phone. Unless my two cats mysteriously got fingers and learned to dial a phone it was impossible for the calls to have been made. I ended up closing that account I went to open another account with a different bank hoping this would stop. I got an account with TCF because I work for retail company and when you opened an account with rhem you got $50.00 gift card. So we opened it did the same as we had before. Two weeks with no problems or any activity. Then by the fourth week activity started to accure with Blvd. I tried again to dispute with them hitting a brick wall everytime. My fiance doesn't want to open another account with me because of fear this is going to happen again. I have an account with a different bank even with me myself having an account Blvd as of this morning @ 1:44 a.m. they got ahold of my new account. I called them some girl answered told her what was going on she put me on hold came back aasked when the calls accured. I asked her don't you have this information already she informed me " I don't have access to that information". I got a little flustred I told her you guys have the imformation why do I need to give it to you again. She told me her supervisor needs it and they have to have information. She told me her supervisor would do and investigation and if it was done without my knowledge then I would get my money back. I asked her what would happen if it was found the calls or whatever it was supposed came from my phone then what. I was informed that my money would not be returned I would be responsible for the balance. I am just wondering how they obtain people's personal account information when clearly you know in your heart these were never made by you or anyone else. This incident I have tried to go to the police to file a report. They have told me if it is not on our credit reports then they can't help me. Or if I want I could go through their police department and file a complaint with them. I want this to stop their ripping people off and I have read some other complaints about this company and honestly they need to be stopped and shut down before this happens to someone else. Plus, they are not helping people fullfill their fantasies in a healthy way. Can they live with themselves if someone was to go out and commit these discussing acts on defenceless children. Please anyone come forward and make a complaint like mine or similar so we can.get this company shut down permenently.

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