Consumer reviews and reports on scam companies, bad products and services
Illinois Tollway
Illinois tollway Their system is designed to frustrate you so you would give up and pay their false fines. Lisle, Illinois
8th of Jun, 2011 by User520190
Driving to Chicago after years of taking the bus or train from Milwaukee I missed the new toll set up where most lanes now are for I pass/computer read payments. I stopped at next ramp to see how to fix my error and was given a pink brochure with the steps to pay on line in 7 days to avoid a fine. I paid my online fines and follwed steps on brochure. Six months later I get a letter stating that I need to pay $65 fine or appear in court. i call Illinois tollway and wait on hold for15 min. I explain the story and provide all my information to have the operator say that she can not fix their problem unless my husbad calls and says it it ok for her to talk to me since his name is on the vehicle registration. I ask her is that is why my payments are not reflected ob her computer and she will not tell me until I get my hisband to say it is ok to talk to me. I then get my cell out, call my husband at work, pull him from a meeting to say to her via speaker phone that she can talk to me. When he says ok (now over over 20 minutes have passed) she hangs up on me. I now must call again and start over, and I now am mad. i call again, hold for 19 min. And go through this again ... Then get to the point where they find I paid some of the toll on their computer but cant find the rest. They then say, after another 20+ minute episode that they can not help because the computer is down and to call back after 2:00. At 2:00 I call.......same thing but when I get to clearing this up thay say I need to mail a copy of the check that proves the third toll was paid.....knowing full well they were paid online via an e statement and that there was no check. I am put on hold to wait for a supervisor. This goes on for several phone calls and more than an hour of time to get them to see a $1.50 fee I paid ontime. I finally get clear directions that involve me going to my bank to get them to give me a letter that states that I paid this fine with proof a date. I finally get the supervisor to say I can print out the statement and mail it to them so they can clear their mistqke on the computer. I mail it out that day. Here is the OUTRAGE. The next day the Illinois Tollway calls my house and asks for my husband. I explain that he is at work. the woman says, just so you know, even though you mailed in your information to show us our mistake you need to call us back in one week to be sure it is cleared and ok with us.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1261 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in