individual software individualsoftware.com Buy This before you can get refunded for that. Internet

12th of Dec, 2011 by User288524

/individual softwareA few days ago I decided to order a professor teaches coarse from a software company called cleverbridge/ individual software. I seemed like a decent average price of 19.99, so I entered my credit card # and when I got through I was directed to a down load link. I didnâ€™t like this because I had expected a disc to be sent in the mail. After the download was complete Internet explorer prompted me that files of this type were not normally downloaded, So I continued, I had already paid for it. It didnâ€™t work!!! I was pretty mad, so I emailed the company back and told them that it wasnâ€™t working and I wanted a disc or a refund. They emailed me back and said they would contact the proper people and submit a refund request. Well a few days pass and I contact the software company myself, and by the way I have bought professor teaches software before from like beast buy, and I was very impressed by the courses and interactive hands on type walkthroughs. Very good, I would highly recommend all professor teaches software courses, BUT not from cleverbridge/individual software, and hereâ€™s why. when I called the refund specialist at this company and explained my problem with my transaction to him, he said I would have to purchase another course from them for 29.99 and then and only then would they refund me my money for the faulty download.Now Iâ€™m no genius but what kindof guy pays 20 dollars for a download that donâ€™t work , and then turns around and gives the same people who just refused to refund his money for the worthless download link? I will get the software that I intended to get, but Iâ€™ll get it from somewhere with a dependable reputation. Like . Somewhere with dependable customer service.

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