Consumer reviews and reports on scam companies, bad products and services
Instant Checkmate Charged me for one month ($19.98), when I cancelled service 20min after signing up for it. I thought legally you have 3 business da
9th of Dec, 2011 by User979466
I had received a email regarding Instant Checkmate which is a background research agency. I applied for the $9.29 a month for 6 month service not realizing that they were going to charge me not monthly but at one-time. I searched 2 people (myself and another) for 15 minutes only to realize that the info was not accurate or better yet non-existent on persons I know had a criminal background in their pass. I called them 20minutes after obtaining service and they told me that I could cancel but I would be charged the $19.89 a month rate. When asked why when I will not be using service again and why can't I be pro-rated for one day at the most? They were indignant and told me I couldn't do that. When I asked about legally being able to cancel a business contract in three days unobligated, they (LaDonna, Manager no last names supplied) said they didnt know about that either. I asked to speak to someone higher and they gave me the name Michael (no last names) who is a manager too. I told them that I would be filing a complaint as soon as possible. They said they would refund my $39.89 within the next 5-7 days. I should be allowed to change my mind before three days, and not be penalized for a service that I do not want nor is it what it proported to be.

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