Consumer reviews and reports on scam companies, bad products and services
ISPC lied, misrepresentation, interest fees, scam Odessa, Florida
15th of Nov, 2011 by User583860
In September of 2008 my husband and I bought a whole house water system with a total balance of 7550.89. We made all but 2 payments in (May and August 2011) on time due to our bank (BoA) having tecnical issues and thus we were only 1 week late. We were assessed penalty fees and dropped from our "special" interest rate pricing with no notice and our minimum payment went up from 75 to 80 dollars a month- no biggie right? WRONG! Each month out of our 80 payment 62.30 is interest only! We now owe a balance of 8,007.00! So we called to see if we could make arrangements to get our interest rate back and re-enroll in their auto payment system. (The reason we were late to begin with) We received in the mail a statement saying we could but then on the phone we were told no and assessed a penalty in order to restart the auto- pay program. All these fees and 3 years into it we owe more than we started with! And they will not refinance nor allow you to transfer their balance to a credit card you may get from a bank etc. I don't know what to do!
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