Just Brakes (Dallas

Just Brakes (Dallas #5) Deceptive Business Practices Dallas, Texas

1st of Aug, 2011 by User126387

I took my Land Rover Discovery to Just Brakes on Lemmon in Dallas because the Antilock Brake System light was coming on intermittently. As usual Just Brakes was advertising their unbelievable $99 price for brake pad replacement. After about an hour in the shop the "mechanic" came out and told me that the $99 special would not apply to my particular make/model of Land Rover. Additionally, the problem was much more extensive than just the pads. He went on to tell me that I was going to need approximately $1,800 worth or brake repairs. I told him that wasn't possible at the time and to go ahead and put my tires back on the vehicle. About 30 minutes later he came back out and told me that he had done a little more inspecting of the brakes and thought he would be able to make them work for around $900. Again, I told him that couldn't happen just then - after all, I had come in for the $99 brake pad special. After about another 30-45 minutes he came back out and told me he could make some adjustments to the brake system that would make them last a little longer for $500. At this point I was getting really frustrated and just wanted my vehicle put back together so I could get as far away as possible from this scam place. I asked him "PLEASE, just put my vehicle back the way you found it and I'll be on my way..." At this point he had the audacity to offer to put on the brake pads that I had originally requested, but that since it was a Land Rover it would be $300. It goes left unsaid that I adamantly refused any service from this place and I finally got my car back. I drove it down the street approximately half a mile to Kwik Kar and had them look over the brakes. Not only was I told that I did NOT need any brake repairs - I didn't EVEN need brake pads. Furthermore, they had damaged a couple of the lugs on one wheel so badly that one of them had to be cut off in order to remove the tire to even inspect the brakes. STAY AWAY FROM "JUST BRAKES" - you'll regret ever having set foot in one of their shops!!!!

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