Consumer reviews and reports on scam companies, bad products and services
Just Dreams
Just Dreams Paradise Blue Just Dream Scam Honolulu, Hawaii
24th of Nov, 2010 by User518245
Just Dreams is a SCAM! AKA Paradise Blue(changed their name 4 times) We went for the "free gift" and the "30" mintue program that lasted over 2 hours. We had to hand over our cell phones so someone could personally turn them off. We were told that we would not be allow to use the restroom, so please go before the program started. THAT IN ITSELF SHOULD OF THREW UP RED FLAGS...But get the
gift and leave. Right? Wrong!!! The program LOOKS Great! To Good to be True! And your
on Vacation..You want to go back on Vacation. So the Program starts at $9, 000 - Drops to $7, 000 by the time it was over we will give it to you for $4, 000 with a FREE Vacation (air fair not included) plus $183 or so a year. GIVE US YOU CREDIT CARD NUMBER!!! But IF you change your mind you have 3 DAYS TO CANCEL NO QUESTIONS ASK!
YEAH RIGHT!!! Just Dreams will not let you walk out of the building by yourself if you buy the program. They put your binder with all your information in a brown paper bag and escort you into elevator, into a waiting van that takes you back to your hotel??? (Whats that all about?) As soon as I got back to the room I check the internet, find how many times Paradise-Blue had changed their name, all the bad reviews, BBB RATES THEM AN "F". I had to check the BBB in Flordia, because they are really listed in Flordia??? with an Hawaii address?? We go back to Just Dreams and TRY TO CANCEL WITHIN (1 HOUR!!) Just get our money OFF the Credit Card. Which at that point had not even been post to our account!! NO WAY - They WON'T DO IT. Just Dreams dropped the price to $2000 then to $1, 000 plus the free vacation & the yearly fee. Paradise-Blue just would NOT take No for an answer! After we made a scene & we refuse to go in the back office people were starting to leave. They then signed the cancellation papers. BUT they still did not take the charges off our Credit card! PLUS they CHARGED a $250.00 PROCESSING FEE!!! $4250.00 SO We went Back the next day when all the "New couples" were coming in (I told as many as I chould that it was a scam & I was there to get my money back - check the BBB & internet before they buy) most of the couples thanked me & walked out. Just Dreams did not like that, I reminded them of "Free Speech" and I would continue to do that until I got my money back. I just wanted the $4, 225.00 off my credit card (4) days & talking numerous times to Credit Card Company POLICE THATS WHAT IT TOOK! ITS A SCAM!!
Comments
4710 days ago by Geobrown
Just Dreams scam.Just Dreams ripped me and my wife off in 11/2010 on our honeymoon. There deals are no better than Travelocity, orbitz, kayak, or priceline. And all those companies services are FREE!!! We paid approximatley $6, 000 for the uber special "Software license" only to find run down properties and virtually no "short term deals" they mention in the presentation. Not to mention NO DISCOUNTS beyond what the free sites can get you. I filed a complaint with the Department of Consumer Affairs in Hawaii, and the company they used to finance me responded with a letter saying they would no longer charge me anymore. Although my app fee and such was not refunded, nor were my first 4 payments, but I dont care. I have an official letter from them saying the Hawaii Attorney General contacted them, and that I no longer owe money. They must have gotten scared. Anyhow, YES they are a total scam. And YES, contact the DCCA they can get it taken care of. They are the same company as paradise blue. They keep changing their name to avoid detection.
4651 days ago by Just-dreams-scam
Just found out Just Dreams have changed their name 4 different times.Destination Paradise - Paradise Blue - Pacific Dreams - Global Escapes - Just Dreams.
4650 days ago by Carlitozx10
SCAM!... Was there today 812011, They freaked out when I pulled out my cell; to see what the web has to say about Just Dreams. Explained that I don't invest in any company that I don't research first. Afterwards they became more agressive then walked me to the elevator, Sales person said " walk of shame" and chuckled. These guys will try to sell to you untill you stand up and start walking. While waiting for the promotional prize I hit the web and discovered how cheesey they are and shared it with other coupes that were waiting for promo gift...
4647 days ago by Negritak
I am going to share my experience with this company, some people will take it as the truth and maybe some ignorant people will take it as that I work for another company that only wants to give Just Dreams a bad name.
I was trying to book a condo to go to Destin, and for my surprise when I called, the lady told me that I had to pay out of my pocket $820. I asked her if she was taking into consideration my cash rewards ($1000 for cruises, $1000 for condos and $2000 for hotels) she replied that she was already taking PART of my rewards. I asked her why isn't she taking my 1000$ rewards, so I could pay less from my pocket, and she explained to me that you can ONLY use a portion of your rewards.
So in reality I am not saving ANYTHING!!!
When I asked about the cruises, she told me the same thing. That I can't use all my rewards at once. I went to the cruise website and saw that the price for a cruise would be around $300 per person (this is without any discount, just regular people, buying a normal cruise) when I went to Just Dreams website I saw that I had to pay out of my pockt some money + some of my rewards will be taken away...my question is...if I have 1000$ "rewards" why they only take a PORTION of the money that I am entitled to use?...the answer...BECAUSE IT IS A SCAM!!! ...so IT IS A SCAM because they never told us in the presentation that you couldn't use the rewards all at once. This was the only reson we bought the software of Just Dreams because we know that we can only take maybe 2 vacations per year, so what better way to use the software by using all your rewards at once...???
I feel so sad knowing that there are people taking advantage of families, taking advantage of dreamers that still think that people is honest...
SHAME ON YOU JUST DREAMS...SHAME ON YOU
4640 days ago by Just Dreams
Complaints allege that the company's sales presentations mislead the actual savings realized by using the program and availability of accommodations, consumers are unable to examine the program within the cancellation time frame, and difficulties in reaching customer service.
4639 days ago by Ismellarat
was there yesterday and proud to say i smelled scam when they wanted cell phones off. told them that was going to cost them any chance of a "yes" when they were done. if anybody reads this within their 3 day cancellation window...cancel...you will be glad you did...and that includes the newlyweds and the canadians that bought in my group of previewers
4638 days ago by JimR
Take everything wrong with Timeshares and their selling practices, multiple by 50, add in a whole lot of nothing for an expensive price and you get Pacific Dreams.

My fiance and I travel quite a bit and have been known to go to time share presentations to get discounted stays or activities now and then. We are used to the high pressure sales and the rapidly decreasing price over time. When we sat in on a presentation by Pacific Dreams in Maui, we didn't realize that a company would outright lie just to get business.

We were warned by the sales person about somebody who had been posting fake scams and ignorantly we bought into it. Like many things it was a while before we had another opportunity to travel and when we went to do so we realized just how big of a SCAM this really is. By this time it was definitely to late to cancel so we're just hoping to help others to not make the same mistakes we did. Remember, for every person who complains there are tens if not hundreds of people who just chalk a mistake up to a bad decision or they don't want to admit to getting scammed. I'll admit it though, we bought it hook, line, and sinker.

We had a three major problems with the service which is why we had to warn others. The least of all is the software. It looks like it is written 15 years ago and it is as hard to navigate as anything i've seen here on the web. Worse is that you can't book trips to any place you would actually want to go. Thinking of a romantic trip to Paris? Not even an option. We weren't able to find any major city anywhere in the world that it allowed. The worst clincher though is even when you find a far off remote place and you are supposed to be getting some great deal, the prices where over twice what we found in a quick 5 second search of accommodations on the web. The one thing they say they are good at, getting great deals around the world and their prices don't even come close to what's competitive.

It is a waste of several thousand dollars for us from this scam. I hope others don't make same mistake!
4617 days ago by Justdreamscam
I just went to this presentation this morning. Im vacationing in waikiki and they offered free sunset dinner cruise tickets in exchange for our time...CAUTION! This is a clear SCAM. They have a high-strung woman give the 60 minute vague presentation offering (of course) great vacation opportunities without any type of restrictions etc. In the end of it all they threw 3 sales reps at us-all of which failed to answer the most basic questions including why they were only located in Hawaii-all we received were evaisive answers. In their last-ditch attempt to hook us in they lowered the pricing on their packages and even offered an "under the table financing" which wouldnt show up on my credit...after they said that I RAN FOR MY LIFE. These companies function under different DBAs; when they get enough lawsuits against them they simply change their DBA and move on to their next victims. Their website speaks volumes...check it out!
4402 days ago by Therudestjerks
Total Scam.. We got suckered into a free car rental and some restaurant gift certs for our 90 minute presentation and we reluctantly agreed.

Some red flags:

1. The original person who offered us the presentation and tickets at the "free activities booth" specifically told us to lie and mark a higher pay range on the application at the sales pitch. Also, no mention of the company names "paradise blue" or "just dreams" were included by the activities booth.

2. Once arriving, they claim that they have a lease on the entire 6th floor of the Bank of Hawaii building (this isn't true though as there are vacant offices on that floor). Additionally, if you look at the buildings directory, as well as the plaques on the wall next to the office doors, you will see NO MENTION of the names "Paradise Blue" or "Just Dreams." Thus, there is no proof that they are there to "stay" so to speak, and they can up and leave any moment.

3. After arriving and filling out paperwork, we sat in the waiting room with a few other couples that were already there. It's very possible these couples could have been "dummies" and were planted there.

4. Upon arrival of our sales representative and being ushered into the presentation room, we were REQUIRED to turn off our cell phones IN THE PRESENCE OF the representative! HUGE red flag! We also could not use the restroom while in the presentation.

5. Our presentation was given by a gentlemen named "Seyi" who was very persuasive (I've seen his name mentioned in other complaints as well). He mentioned the price of $10, 000 at the beginning of the presentation, claiming that was the final price and that there was no other hidden costs aside from the yearly renewal fee.

6. During the presentation, they mention that they help "subsidize" costs by paying part of the hotel/condo/cruise booking costs. They also showed slides that indicate the amount of savings one would receive. Each buyer is entitled to "X" amount of fictional vacation dollars to spend towards hotel/cruise/condo reservations ($3, 000, for example). When you book a stay, they take money out of this fund, which is replenished yearly.

They DID NOT, however, specifically say HOW MUCH you can take out of this fund AT ANY GIVEN TIME. Seemed very evasive and vague, and I have seen complaints stating that you CANNOT USE THE FULL AMOUNT TOWARDS A SINGLE VACATION STAY. This makes the cost of the condo/hotel/cruise EXACTLY the same as it would be on orbitz, hotels.com, hotwire, etc.

7. During the presentation, they used screenshot slides that were still shots of their website. They DID NOT use the Live Software to show ANYBODY any price on any given destination.

In my experience, any presentation that DOES NOT show live software is HIDING SOMETHING.. I know because I've seen it done in other companies that I've worked with in an entirely unrelated industry. They use the excuse that the presentation would drag on too long past the 60 minutes they had if they used the live software, since everybody would want to see their destination of choice.

8. At first, we were spoken to by our sales representative. When she quickly discovered that we were skeptical, a manager was almost immediately brought in to pressure us more.

We were brought into a private office in the back and after being further skeptics they brought in the "big guns" a.k.a. the presenter/VP manager of the office who gave the presentation. He further pressured us into purchasing the program.

9. The price plummeted. It was $10k originally, then went to $8k, and drastically dropped as low as $2, 500 for a budget friendly package. Any product whose price drops this much should have it's legitimacy questioned immediately.

This is not only a shady marketing/sales tactic, but the manager blatantly told us that "nobody else got this same offer that you did..." Yeah right.. that's a blatant lie, as I've seen many other complaints online stating that they too received the exact same drastic price drops and offers, including the "free vacation voucher" that they toss in to try and sweeten the pot.

10. Speaking of private offices, the office we entered was very "sterile" and BARE! If this is in fact a legitimate business, and the resting place of this company, wouldn't there be personal effects in there? No pictures on the wall or on the desk, just a bare desk with a keyboard and monitor. I'm guessing this is so they can get out of there quickly if another DBA name change is needed.

Also, when we went back to cancel 2 days later, the return private office we spoke in was also bare and had no personal effects.

11. We decided to buy just to get out of there. After paying (with our credit card) and leaving, the anxiety and panic sunk in. We started thinking logically and wondered what disastrous thing we had done.

Sure enough, not a lot of legitimate complaints exist out there for Just Dreams yet. It seems that's the case because this name is fairly new, so not a lot of places exhibit legit complaints yet.

12. 7 day cancellation policy, but it's obvious you wont get your key code to access the software for AT LEAST 7 days. This is another HUGE red flag, and they will manipulate it and "talk" around it all day long, claiming that the filing process takes several days to activate your account and gather your keycode.

This is ridiculous. I sign up for programs online frequently, and there is no such process to go through to get an activated account. You can register online for any number of discount hotel/flight/car rental programs (hotwire, orbitz, etc.) and your account is activated almost IMMEDIATELY, giving you the right to utilize their services right away. This is the 21st century after all.

13. After deciding to cancel, we went in on Monday morning to the office to cancel. We were taken into another private office (which, as mentioned above, was also bare), and we were given a huge retention push. It was obvious that he was trying to retain us as a customer and get us to keep the program, but we were determined to cancel.

14. After trying to cancel, the manager continued to follow us outside and asked us questions about why we cancelled, etc. It seemed like he wanted to hear legitimate feedback, so I was inclined to give it to him.

Every time I mentioned one of these red flags, the guy simply evaded the real question at hand and gave us vague and manipulative answers. The manager would simply NOT give me a decent straight forward answer.

If this company was legitimate, wouldn't they gladly be receptive to positive critical feedback? Many, MANY other individuals have posted complaints and have mentioned MANY of the same red flags that I've mentioned above, yet he talked his way out of every single one of them.

15. No free trial offer or longer cancellation period. Incredibly high sales pressure tactics.

Any legitimate company would have:

a.) A free or discounted trial - Allow me to try your software for free for 'X' days, or allow me to pay a one time fee (say $100 or so) to use your software ONCE to get a discounted vacation. If it works, I'll come back to you and pay the full price. This option doesn't exist and they will laugh you out the door if you try and mention it.

b.) Longer cancellation period - a "no risk" trial of 30 days, 60 days, etc. is very standard and should ALWAYS be an option. There was simply just TOO MUCH RISK to get involved at a 7 day return period for SUCH A LARGE AMOUNT OF MONEY.

c.) No high pressure sales - I'm a firm believer that a good product SELLS ITSELF. If it's such a great product, it doesn't need a high pressure sales pitch, and if we want to leave without buying they should gracefully let us go!

16. When asked, the manager said he DID NOT HAVE AN EMAIL ADDRESS. Who in this day and age of business does NOT have a direct email address?

After that, I asked him for a business card. He handed me a card which was simply a generic business card for Just Dreams, and did not have a direct number for him or his name anywhere on it. Yet another red flag.

I argued for a good hour or so, after which we finally discovered it wasn't worth it to keep arguing and we left. The guy sure did try hard to make us feel bad about cancelling though, but in the end I'm incredibly glad it didn't work.

Avoid this place like the plague. Our 4-5 hours of wasted time on our Hawaii vacation wasn't anywhere worth the $160 or so in free gifts that we received. If I see credit card charges come across for this company I will go to war with them and do anything in my power to get it back.
4161 days ago by VacationbreezesScam
Scam Alert

VACATION BREEZES

Please be aware that Just Dreams is operating under another company name called Vacation Breezes.Same scam different name.The are located in Waikiki Business Plaza.Destination Paradise-Paradise Blue-Just Dreams and now Vacation Breezes.

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