Consumer reviews and reports on scam companies, bad products and services
Just Suspension
Just Suspension errors,lack of concern,lies,delays,missing parts,wrong parts,deceipt,holding back refunds Internet, Internet
19th of Aug, 2011 by User549507
Oh where to begin!! Back in april I ordered four struts for my camry; came in boxes that looked like they came from Pakistan on a camel. Fronts were missing brackets for brake hoses. rears were both right side. Renae informed me that the brackets didn't come with the struts and to look at the picture; picture shows the brackets! I had to contact KYB myself to get the brackets. so much for CUTOMER SUPPORT. the rear struts were both right sides and I had to pay freight;buy another strut and pay return freight for the wrong strut.after five conversations to get my money back the LIES CONTTINUE!! Three times I have been lied to about my refund!! I am very disappointed in this company that looks like just a front or middleman accepting no responsabilty and even less concern for their customers. Repeat business? NUTS!!!! It is not the enough to get a lawyer involved. I think treir law firm is DEWEY;CHEATEM and HOWE!!!!!
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