Consumer reviews and reports on scam companies, bad products and services
justanswer.com
justanswer.com Complete Scam - Takes your money and doesn't give answers San Francisco, California
13th of Sep, 2011 by User340724
Complete scam. They take your money and do nothing.
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Comments
4588 days ago by Ethana
Hello,

I’m sorry for any confusion. I think you may have misunderstood our site’s deposit system.

You chose the option to prepay a fully-refundable deposit when you initially asked your question. This deposit allows you to view your Expert's answers and continue corresponding with them. The Expert isn't paid with your deposit until you click a green accept button on one of their answers. We only ask that you do this if you are satisfied with their answer.

If you don't get an answer, JustAnswer(r) will issue a refund of your deposit at your request. If you do receive an answer and it is unsatisfactory, you can ask the Expert for more help, ask for a new Expert, or you can simply ask for a refund of your deposit.

You can request a refund on this page:

http://www.justanswer.com/refund/refund.aspx

Regards,
Ethan A
Customer Service Supervisor
JustAnswer LLC

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