Consumer reviews and reports on scam companies, bad products and services
Kabam
Kabam Kabam.com, Kabam, Inc., Kevin Chou CEO of Kabam, Ignores ToS EULA reports: copyright theft, identity theft, sodomy, character defemation, hackin
19th of May, 2011 by User991255
The Customer Support staff at Kabam, inc. is not only ignoring hundreds and possibly thousands of flagrant customer report abuses committed by other customers according to Kabam.com's own Terms of Service EULA.

(stalking, harassment, extortion, sexual harassment, graphic foul language, defamation of character, false allegations of sodomy with animals, posting of stolen copy written material, posting personal identity information, website hacking, etc.).

But, Kabam Customer Support staff is failing to have a reliable operational system that logs customer abuse reports submitted.

The following is a response received via email from Kabam.com Customer Support:

"Thank you for bringing this possible behavior violation to our attention. I would really like to help you with this issue you are having, but I feel like I am missing a ticket in our database. I have the following tickets from you:

Rose O., May-18 16:27 (PDT):"

In addition to this, Kabam customer service is also showing favoritism to their customers who buy the most products and allowing them to commit any combination of the offenses listed above with no consequences.

The failure of Kabam customer service to uphold their own ToS and EULA is so bad and obvious that they allow people to have vulgar graphic user names and guild names.

More specifically "Rookies Need Not Apply", "The Horde", "F * * K Rookies", and "Legacy of Kain" guild members of the Saratoga game server within Facebook.com

Similar customer reports were sent to Facebook.com customer support and have been met with the same action of no response.

I want to see kabam.com start holding their employees and customers accountable according to their own terms of service EULA, and permanently ban all those responsible for the legitimate reports sent into them already.

If kabam.com does not do this, I wish pursue all further civil and criminal legal action towards their company, and hold them accountable. These terms are nonnegotiable.

Comments
4620 days ago by ShadowCast
I have been playing KOC for years now, but everytime i asked for help when errors occured, i was told there was not much they could do, untill they descided that a screensht as evidence will be accepted means of proof. So thereafter i started taking screenshots every 2 days.

I recently lost over 43 million might, along with many items due to KOC glitch. When i asked for help, i was in contact with a customer support named PETER I.

He was rude and unwilling to help. He igonored all my mails without response, and each time i made a new ticket, he responded to each by stating that its a duplicate ticket and will be closed.

There is NO professionalism in KABAM team and i am yet to have my issue resloved.

My mail is [email protected]

I dont really expect to see any response from this letter, BUT if i do get one.. itll be a miracle

KABAM team should really be banned from this scam they run.
We as consumers have NO guarantee
4052 days ago by Kevin Smith
I am not sure how to get where i need to go, but, i have tried to contact kabam games about there game wartune and got banned for asking for help, i use to play there game thirst of night, where like most there other games they let some cheat, if u spend cash u can cheat on there games, also u play wartunes on kabam servers and u have zero support, they send u to a server that does not support kabam servers, i really think it be a great gaming story for people to read about. I mean when do u ever see the real truth about a company and there service, maybe at same time you would be doing a great service to everyone that plays there games, some spend hundreds if not thousands to play and get screwed in the end. Would make a real and true story about the people who play there games and get screwed over as they take in the cash, I also played thirst of night where they were rude to everyone that complained and allot spent allot on that game, they closed it down with a months notice, but new for months they were shutting it down, gave no refunds to there gamers

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