| Kendall Kia |
| Kendall Kia Dishonest Sales Practice, Rude Behavior DO NOT Walk into this dealer Shame on Them miami, Florida |
| 26th of Jan, 2011 by |
On August 23rd I contacted Kendall Kia I spoke to David Allen by phone and we had discussed the car and the amount I was willing to pay for the Kia Forte and that I didn't not have a down payment. On the 24th of August David Allen called me and inform me that him and Steve from Finance was working to get me approved but I needed to put a down payment I offered $1000.00. On August the 25th David called me once again and told me that I was Finally approved by Capital One but they wanted $2600 down. He had told me I was 100 %approved. Then around 3:00 pm David Allen called me asking for copies of my pay stubs to send to Capital One. David Allen called me once again at 4:00 pm and told me that I was approved for the car and told me to come in to the dealer and pick out the car that I wanted. I picked the car after work I wanted the KIA Forte SX but they said I was only approved for the EX. The next evening which was August 26th I went back to the dealer at 5:30 pm to sign all the paper work when we got there Steve from finance was off so we ended up talking to Joe Debesa and as we were filling out all the paper work, I had asked him personally Several times are you sure I am finally approved and he said yes that the worst thing is that I would have to pay a high interest of 16.78 %. I signed the sales contract & took my new car home. I got a call from Joe Debesa on August 31st telling me that I was not approved and that I needed a co-signer to get approved to have more income, not to worry about the persons credit , just the more income , I told him my brother could do that and he told me No cause we didn't live in the same house. All this after taking delivery of the car and have asked several time the day that I signed the contract about if I was finally approved and he saying the worse will be I will pay a high interest of 16.78 %, So I continue to contact people to see and finding solutions. I called Joe Debesa and he will keep making excuses and getting more rude and aggressive with me over the phone like if he was trying for me to give up on the car, I started noticing the behavior the he was not interested in me keeping the car, just after I will get the thing he will ask for it, he will said no is not enough. He even told me to fake pay stubs for a part time job but I refuse to have to do that.. I then try to contact David Allen but he was also rude and aggressive over the phone, all this while I was at my job, I started crying, I had heart palpitations, all my coworkers telling to calm down, for days I put my work at risk because the way I was treated. Then he kept calling me and harassing me for things I told him I didn't have or I couldn't get. Then I get the call Joe Debesa telling me that I have to return the car, I immediately I comply took the car back September 1st I returned the car at 1:30 pm hoping to get my down payment of $2600 at the same time that I return the vehicle, they inspected the car and gave a receipt that the car was in excellent return condition, but there was no check Joe Debesa told me that the check request would be sent out at 3:00 pm that I would have the check after 11 am the next day, at this point Joe was talking to me with an attitude and very disrespectful and he didn't not apologize for anything. I called Joe Debesa at 12:00 pm the next day to ask for my check and he told me that it was not ready that it went out on the morning run to the accounting dept. I had told him that he had told me that the check would be ready after 11:00 am and he got loud with me and was really rude and yelling at me so I hung up on him. At 5:30pm I went to the dealer and I called the police officer to have a police meet me there because of the way he was behaving over the phone aggressive and rude when the police officer got there I explained everything that Kendall KIA dealership had put me through when we walked in to the dealer everything changed they had the check for $2600.00.
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