Consumer reviews and reports on scam companies, bad products and services
La z
La z boy La z boy = Poor quality, poor service, and poor customer commitment Monroe, Michigan
14th of Apr, 2011 by User546271
I purchased a La z boy sectional. We were quite disappointed that after just a few months the cushions had become lumpy and just plain uncomfortable. We called the La z boy service and they were quick to inform us we were out of warranty. Okay, so I paid to have the lumpy cushions replaced. The lumpy cushions were replaced with some um-lumpy but just as uncomfortable replacement cushions. I just chalked it up to more good money after bad. Overall, the whole service experience was very bad. The "technician" left my family room a complete mess. He was going to leave the old cushions laying in my family room until I objected. When I went to sit on the couch I noticed my wifes hand made quilt stuck down between the cushions. I gave it a little tug and it came loose. It was later discovered the bolts holding the sectional together had snagged this quilt and torn it. La z boy refused to bear any responsibility for the problem, stating it was over 30 days since the service and therefore it wasn't their responsibility. I found it interesting that La z boy subcontracted the repair to a company who then subcontracted the repair to another company, which probably explains the lack of professionalism in the repair process. The couch didn't hold up very well, the service was unprofessional, and they refused to be responsible for the damage they caused to my property in the process of doing the repair. These are not the problems of a local La z boy dealer. These are problems which can be traced back to the La z boy corporate attitude. If you buy a La z boy product don't be surprised if at some point you become quite disappointed with your purchase.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in