Consumer reviews and reports on scam companies, bad products and services
Lacrosse Technology
Lacrosse Technology Warranty... NOT!! LaCrosse, Wisconsin
7th of Nov, 2010 by User278115
The problem is with the WS-2810 Weather Station. The
wind sensor went out in July of 2010. I received a RMA number from
Lacrosse Technology and was instructed to return the item within 10 days
of receiving said RMA number. I returned the item and was told that I
would be receiving a replacement system. I called back in August,
September and October and was told that the replacement system was on
"backorder" and no estimated ship date was available. I called again in
mid-October and was told that the item would ship in "Late October" and
would be called with a ship update. I called today (8 Nov 2010) to see
what the status was and the item is "still on backorder". I asked why
my replacement was on backorder when at least 20 were available in my
local Costco store for sale at $79 each. I was given the usual "I don't
know" answer and requested to speak to a supervisor. I was told that a
"supervisor wasn't available" and that I would be called back ASAP.
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