Leanspa

LeanSPA Misrepresented offer. Did not refund after RMA until additional phone calls were made. Internet

3rd of May, 2011 by User422851

My wife responded to an offer for a "Free Trial" of LeanSpa weight control pills. After a week we found a charge of approximately $80 on her credit card. I then contacted the company and was told that the product was only free if we were not satisfied and returned it within 14 days.
After a lengthy discussion they agreed to let me send the product back for a refund. I received an RMA number and sent the product back (with a tracking number and signiture request). After 5 weeks I contacted the company and asked where my refund was. I was told that they did not have a record of receiving it. I gave them the tracking number and they then verified receipt of the product and promised a refund in 7 to 10 days. If I did not follow up or have a tracking number, I would have had no chance to get my money back. As it stands, I will have to wait 2 more weeks to see if the refund appears.

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Comments

4708 days ago by A.Davis

I called several times for my refund a have yet to recieve it and it has been almost 2 months and then I got an email from LeanSpa saying thanks for my order and found a $80 charge on my bank account I informed my bank and they still had the fax from LeanSpa saying I cancelled my account and so my bank stopped the charge from going through, then canceled my card and ordered me a new one.
I then, replied to LeanSpa's email they sent me saying if I recieve their piece of s*** product that I will be sending it back at thier expense and if they were to ever contact me or send me anymore of thier product I will be getting a hold of my lawyer and filling a lawsuit against them for thift and harrassment.

4680 days ago by Debra @ 46

leanspa is a scam. theydid not return my refund. no one answer the phones.and they are very rule. i dont think they have any managers. they are crooks.