Legacy phone company

Legacy phone company Legacy took an exorbitant amount from my credit card for 2 minutes on phone line cypress, California

31st of May, 2011 by User419704

My son made a collect call from New York to Ireland, through Legacy, who asked would I accept it, & asked for my credit card details. The employee did not explain anything, was very ruthless in her dealings, had no regard for anything except the credit card number, & was very impatient because she did not immediately understand my accent. I spoke to my son for about 2 minutes, & I was horrified to discover that Legacy took 47 dollars for that. Formerly, when I accepted collect calls, they went on my phone bill, for a reasonable amount, but this was daylight robbery. Legacy are vultures, feeding off unsuspecting people, I have never encountered such tactics in a phone company in my life. They deserve to be investigated & put out of a business like this.

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Comments

4699 days ago by Jmgood55

I accepted a collect call from my husband about 100 miles away from home on 6/4/2011. No cell service was available. The first call disconnected as soon as I put my credit card information in and the second call was about 2 minutes. The charge for the dropped call was $21.34 and the second call $21.45. Outrageous. There is no dollar amount announced as to what the minimum charge for the call will be or I would never have accepted it. There has to be some protection available from the Consumer Protection Agency or Attorney General to stop this predatory service.

4697 days ago by Anonymous

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