Limos, Inc. UNRELIABLE CLOWNS...BEWARE!!!!! WHEATON,, Illinois

14th of Feb, 2013 by User884339

Beware...this company provides the worst Limo service in the metro Chicago land area. They're unreliable to say the least. I used their service on 2/9/2013, making reservations for an O'hare airport drop off for a 8 am flight 2 weeks in advance. I received a phone call from the company (Limos, Inc) on 2/8/2013 to confirm pick up for the following day at 5:30 am. On 2/9/2013 at 5:30 am there was no car and no call from the company. I called the company at 630/664-7106 and spoke with the owner who informed me the he was trying to get in contact with his driver. At 6 am, his driver (Charles) called to inform me that he would pick me up in 20 minutes, meaning he would arrive at 6:20 am, which also meant that I would miss my International flight. After numerous phone calls to the owner, to rectify the situation as to not miss the flight, I had to speed in my personal car to the airport where I met the owner at the terminal, leaving my personal car with him, a total stranger. But the travesty gets even worse. After (Limos Inc) being fully aware of my travel plans, I returned to O'Hare expecting the owner waiting with my car. After clearing Customs, I call the owner only to find out that he was in Wheaton. He told me that he had to clear his driveway of cars. To make a long story short, I waited 1 hr and 20 mins before he arrived with my car. Through out this ordeal I never received an apology, This company is definitely unreliable and appears to be managed by a clown.He was promised a review regarding his sorry company, and I will notify the B.B.B. I purchased a voucher through Groupon and will seek a full refund!!!! If you recently purchased a coupon from Groupon regarding the $69 offer, get your refund as soon as possible. Don't fall victim as I did!!!!

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