Consumer reviews and reports on scam companies, bad products and services
Macy's Inc Macy's Card Scam Cincinnati, Ohio
28th of Jul, 2011 by User304217
After gather some items from the store I proceeded to the checkout and was asked if I'd be interested in saving a certain amount. I answered yes and was then told I had to apply for a Macy's card. I decided to get one intended never to use it. After I filled out some paperwork; I was told I was approved then asked for my debit card for "payment" on the items I had purchased. I gave my card to the cashier who then proceeded to ring me up. The register produced a receipt only after I signed the electronic keypad allowing the amount to be debited from my checking account. A few months later I opened a statement from Macy expecting a zero balance but instead learned that I owed $115.56. I had originally thought the balance was a mistake but unbeknownst me the original and only purchased I made was placed on this card. The statement also included several fee charges. I believe the cashier at Macy intentional misled me into believing that the amount was taken out of my checking account. Had I know the amount was charge to the Macy's card I would have expected a statement and made the payment to avoid the fee. I called customer service and was offered a removal of the fee but rejected and instead insisted my Macy's account be canceled. This seems to be a common practice of Macy as evidence by other similar stories I've seen online.

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