Consumer reviews and reports on scam companies, bad products and services
Magicjack.com Won't fix problems with calling anywhere in USA and won't chat with me Internet
11th of Dec, 2011 by User244599
MJ is advertising that the user can call anywhere in the USA. That is a lie. Several exchanges cannot be called from my MJ phone including 308-235-XXXX, 435-723-XXXX and 541-226-XXXX. I have complained to them for over a year and their so called engineering department will not respond with a fix. Now, MJ will not let me chat with them; no one responds to my chat requests. MJ does not have a phone number to call to complain and no address can be found for their business. 1) Someone needs to initiate an class action suit to publish a their phone number to call with complaints that can be tracked by the public and the FCC and FTC.
2) Investigate their chat methods and why they will not email chat sessions to their customers upon request. I have requested this several times and nothing happens.
3) Stop their false advertising. Can anyone help fix this and make them accountable to their customers?????
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