Consumer reviews and reports on scam companies, bad products and services
Magicjack Magic Jack Magicjack or magic jack They will charge you for ever and for things undescribed in the agreement... Internet, Internet
26th of Oct, 2011 by User904690

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You are now chatting with 'Joan'
Your Issue ID for this chat is LTK554012233841X
Joan: Hello, how may I help you?
Kyle: hi i have a question on how to install the magic jack
Kyle: but first
Kyle: i need to program my old number
Kyle: and i need a call fowarding as well
Joan: You need to have it register first
Kyle: can you walk me thru this process please
Kyle: ok
Kyle: so i need to connect to my comp first right?
Joan: are you using the magicjack or magicjack plus?
Kyle: plus
Joan: Alright
Joan: To register your magicJack Plus:
Joan: 1. Plug your magicJack Plus into a USB port on your computer (PC or MAC)
Joan: 2. Click on "Click Here to Register" in the left window of the magicJack Plus softPhone
Joan: 3. Follow the on-screen instructions to register with your personal information. You will be given the option to select your area code during this registration process
Kyle: k
Kyle: i am doing it right now
Joan: okay. please tell me if its done
Kyle: bare with me please
Joan: Okay i will
Joan: Are you done?
Kyle: NOT YET
Joan: Okay
Kyle: I HAVE TO INPUT THE CODE GIVEN TO ME
Kyle: BUT IT WONT WORK
Joan: What do you mean.
Kyle: I AM TRYING TO LOG IN
Kyle: WITH EMAIL ADDRESS
Kyle: AND PASSWORD SENT
Joan: What happen?
Kyle: THEY SENT ME THIS ON MY EMAIL
Kyle: magicJack Order No: TS12309468 Plan Redemption Code: K0R2OZJNW0
Kyle: IT DOESNT WORK WHEN I INPUT ON SIGN ON
Kyle: OR REGISTER
Kyle: IT SUCKS
Joan: do you see login on the top right side of the page?
Kyle: k got it
Kyle: thanks
Kyle: now they said if i want a vanity number
Joan: Your most welcome
Kyle: i just want my old number
Joan: just choose number there
Kyle: i have three options
Kyle: and one cost me another 10 bucks
Joan: Just pick a number
Kyle: so i have to pay another 10 dollars to get my old number?
Joan: that will be $19.99 for porting and $9.99 annual fee
Kyle: ahahahah
Kyle: it doesn't say that when you buy it
Joan: yes that is not
Kyle: so the scam starts here...!?
Joan: there is no scam Kyle.
Kyle: i already sign for 5 years
Kyle: and it said i could get my old number
Joan: yes you can get it but there is a charge on it
Kyle: i can't pay that much Joan...
Kyle: neither i want to report it as a scam site
Joan: I understand Kyle,
Kyle: already put close to 200 dollars for this thing
Kyle: can you help me with this issue...
Kyle: i will be getting more for my business if iut really works and i am happy with
Kyle: i will be sending some of them to brazil
Kyle: where i work the most
Joan: i know kyle, but the number porting will cost for that
Kyle: k i can see this is a scam and i believe i will be sending it back to you guys...
Joan: i understand Kyle
Kyle: and i will report it as a unhappy costumer to a ripoff.com
Kyle: and BBB
Joan: please extend your patience about it Kyle
Kyle: thanks for nothing...again another company trying to make people look stupid...
Kyle: i am patient whem i should be...
Kyle: i am a lawyer Joan and i can see where this business is going to...
Kyle: unfortunately company like this try to suck money from people...
Kyle: on a false advertising
Joan: Okay Kyle.

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