Consumer reviews and reports on scam companies, bad products and services
Major Energy
Major Energy Representative not forthcoming with information, asked to see copy of NYSEG bill. New York, New York
23rd of May, 2011 by User233713
I live in Lockport, NY in an apartment complex. In the hallway I overheard a representative from a company asking if electricity was included or if we paid. They then asked to see a copy of their bill to see if they qualified for a reduction in their bill because of a new law that was passed. I walked out the door when she was done with my neighbor and a representative claimed they were associated with NYSEG and that a new law was passed that said that I might qualify for an energy rate reduction, if I would just show them a recent bill. They had a big pile of papers and a clipboard with NYSEG on the corner of a page. She also said that many of my neighbors had qualified for this discount...which I thought was odd because I overheard her ask about the complex having no knowledge of my area and at that point, she hadn't proceeded across the street to other 'neighbors'. I told her I paid my bill online. When I asked for her identification, I noticed she was wearing a Major Energy badge, in addition to a Major Energy hat, and jacket. I received a pamphlet of this company, which I looked up - http://www.majorenergyservices.com/ I also checked NYSEG which did list the company as an electrical supplier - http://www.nyseg.com/UsageAndSafety/energysupplier/electricitysuppliers.html However, the representative couldn't tell me about the new law when I asked and when I asked for her name and supervisor information, so I could confirm what she was saying about being affiliated with NYSEG - I was given a pamphlet (which I passed long to my landlord) with her name and a generic number for the company. She then booked it out of the complex, not bothering to go upstairs to other neighbors. I was leery about being asked to see a copy of my bill as that has some personal information and being that it was one of the first things I was asked, I was immediately turned off. It would be better to supply information of what a rate might be so that you can determine whether or not you wish to contact Major Energy regarding the reduction. I find this door to door method highly misleading because I recalled reading on the NYSEG site the following: "Because of some recent complaints, NYSEG and RG&E also remind customers that they do not market energy door-to-door, that NYSEG and RG&E employees would never ask a customer for an account number or a bill, and that they would never contact a customer and ask for an account number or any other personal information." Referenced from this resource:
http://www.rge.com/OurCompany/News/2010/112310askforid112210.html

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