MASO INTERNATIONAL (GROUP

MASO INTERNATIONAL (GROUP) Co., ltd [email protected] dressale.com dress scam...fraudulant company Hong Kong, Internet

5th of Apr, 2011 by User974192

I had ordered my daughters communion dress from this company Feb 2nd, paid by credit card...the $ was taken out immediatley from my account, but the shipment date of March 4th came and passed I called them..NO ONE spoke english. Very hard to understand. They told me they needed 10-15 more days, March 24th came and I called , they explained they needed 10-15 more days...I went online, live chatted w/ them and they told me the same thing, by April 5th I called Pay Pal, got my $ back, but no dress, her communion is soon and now i have to go find another dress. This company is fraudulant, they demanded on the phone on that they just wait another 10-15 days and they would send me a $15 coupon.

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Comments

4576 days ago by Metalmalitia1984

The website Saleomg looked trustworthy so I ordered my wedding dress. They took my money right away. I got a call from the company saying they could not find the same fabric for the top of the dress as in the picture . I told them I want my money back if they could not fallow through. They said they would charge me 15% handling fee. I told them to make it as close to the picture as they could because my wedding is right around the corner and I don't have the money to pay the 15%. I received the dress today, it does not fit (even after I gave them my measurements) and the dress isn't even done. There are still pins holding pieces on, and pieces missing. If I would have known it was a totally different company I was working with I would have checked them out. I have less than 3 weeks until my wedding and a piece of crap dress. My hopes are completely shot. The people I spoke with can hardly speak English and are so hard to understand. I could have made a dress that looked 10 times better than the one I received.

4325 days ago by Beet

OMG! DO NOT order from this company. They are a SCAM with capital letters. They are not even based in Hong Kong, but in China. All of the complaints mentioned above are perfectly legitimate. Now I don't have a wedding dress for my wedding, but I'll figure something out. Repeat! Do NOT order from this company. You will NOT get your money back!

4325 days ago by Beet

IF you notice, they do NOT have a contact information on their website! That should tell you something right there. I learned an expensive lesson.

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