Mediacom Fraudalent service and disconnect fee Internet

15th of Oct, 2011 by User274431

I cancelled service because Mediacom failed to provide the agreed upon consistent internet service, and I will not pay a disconnect fee. The last time I needed service I went without any for a week, before Mediacomâ€™s technician could come. After that I again had intermittent service. I am not willing to spend half a day waiting for a technician or, waiting extended
periods without any service. Nor am I willing to spend hours trying to get through your automated phone set up. This intermittent service is not what I signed up for. Mediacom knew they should not have provided service to this
address as they knew previously that it could not function properly. I can obtain a sworn affidavit from the previous resident attesting to the fact that he also had continuous trouble and intermittent serve. He was finally told by Mediacomâ€™s own technician that the problem could not be corrected due to problems with the building wiring. Mediacomâ€™s signing me up for service, while knowing they could not deliver, and then attempting to collect disconnect fee constitutes deliberate fraud.

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