| Merit Gold |
| Merit Gold Sea Coast Coin, Merit Financial Delivery Lies.....Slow Slow Slow Santa Monica, California |
| 19th of Jun, 2011 by User230116 |
| I bought silver with Merit in March. My check was cashed in 3 days. There ad says "right Gold right time"I waited 123 days for delivery. They were rude, my salesman Dave Martell hung up on me repeatedly. The office manager Mike Getlin would not return my calls. This was unproffessional company that used my money for almost four months. Avoid these people at all costs! One day I bet they get someones money and don't deliver (ever). |
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Based on our internal records and research, we believe this report to be an untruth.
MF stands by its 26 Year A+ rating with the Better Business Bureau of Southern California. RipOffReport allows anonymous parties to say anything they wish while hiding behind the RipOffReport.com wall of anonymity. For two years running we have resolved 99% of our client issues through the MF Client Services Department. You may email us anytime you wish at MeritProfiles(at)Gmail(dot)com
As we conducted our research, we found that we do not have any record of, or purchase from User230116 on file. We even looked through our Client Services email account, at MeritProfiles(at)Gmail(dot)com, that email is the best way for our clients to get answers to their questions/concerns online and we could not find a single communication from anyone named User230116!
We utilize a state of the art Customer Relationship Management software and found that no clients named User230116 could be found at all. The president of the company has a strict policy of account executives returning calls within 24 hours. Calls returned after 48 hours could lead to swift punishment including termination. The account above is simply not true, but rather closely resembling the shakedown tactics of a shadow online poster.
Our company conducts millions of dollars in transactions on a daily basis and have a policy of customer satisfaction above profit. We have delivered 100% of every transaction we have ever completed with our clients. Our orders either go out ahead of schedule or are delivered day of. In the rare event that an order is delayed our world class shipping department notifies the client of their status and options. We have nothing to hide and will not lose site of the mission that has grown us to where we are today; Always offer our client, "The Right Gold at The Right Price, Right Away!"
In conclusion, we wish to take this opportunity to communicate with all potential clients conducting research on Merit at this website... We stand behind our company and our Account Executives are the tops in the industry. With hard work and attention to the voice of the customer we have become America's preferred precious metals dealer. If you ever have an issue with our company, please contact us at MeritProfiles(at)Gmail(dot)com and we will respond within 24 business hours. These emails are read by the president and vice presidents directly. |
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