METRO PCS

Metro PCS Metro PCS didnt give the $49.00 discount they advertized on thier website Dallas, Texas

21st of Aug, 2011 by User324444

I just recently bought a blackberry curve at a metro pcs store in Dallas, tx. Unfortunately i was in a hurry when i went to get this phone and i didn't notice that the $49 discount i thought i was going to get as per their web site promotion tuned out to be for 49 CENTS. I thought that the reason i was ultimately charged a total of $284 for service and the phone was that i had paid for 2 months worth of service--but a few days later I'm looking at the receipt and i see that the discount amount was $0.49 not $49.00--i have since tried to contact metro pcs about this problem 3 times and I've called the store i bought it from once. All I've got from any of the calls was a run around and stonewalling. Metro pcs says i have to contact the store--the store says there wasn't any discount on the phones, yet the discount amount is on the receipt, its just $48.51 less than what it SHOULD BE. What i find PARTICULARLY FASCINATING about this whole fiasco is--that although I've contacted metro pcs customer service 3 times and the store once about this--is that NONE of them were the slightest bit interested in looking up the transaction number or the confirmation number that is on the receipt! No news is good news to these people evidently.
Posted at the bottom of my posting here is a copy of my receipt i made and posted on imageshack--that I've edited out my phone serial number, my name, and the phone number from. Everything else is the same as the original and ANYONE bothering to LOOK can see that i was given a $0.49 discount. The last time i called up customer service i offered to send the representative an email with the unaltered receipt and got blown off. It seems they have the money and they aren't concerned that they took $48.51 too much. The reciept: http://imageshack.us/photo/my-images/542/nameandserialphonenosed.png/

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