| Microsoft |
| Microsoft in re: MS XP Internet Security 2012 SCAM - FORCED TO PURCHASE SECURITY DOWNLOAD WHEN PROGRAM IS FREE!!!!! Seattle, Washington |
| 12th of Jun, 2011 by User837329 |
I have a Dell PC with MS XP 2010 system programming and AT&T as Internet service provider. At 8 P.M. today, I attempted to access the Internet . My access was totally denied - a virus alert balloon appeared, immediately followed by firewall alert balloon, immediately replaced by a security/identity theft breach, followed by rotating alert balloons. My system was 100% locked up and would not permit access to ANY site - it kept blocking all access with security warning error messages. I could make NO Internet access, no matter what attempts I made. My system was totally locked down with ONLY ONE recourse offered: purchase the XP Internet Security 2012 package or never gain access to the Internet again. The package was offered at three levels:
(a) 1-year at $59.95 with another $9.95 required to gain customer support service;
(b) 2-year at $69.95, with another $14.95 required to gain customer support service; and
(c) life-time at $79.95, with additional fees to gain customer support service. THERE WERE NO OPTIONS - BUY THE PRODUCT OR NEVER GET PAST THE ERROR MESSAGES THAT DENIED ACCESS TO ALL INTERNET AVAILABILITIES. THIS IS PIRACY. THIS IS HIJACKING COMPUTERS WITH A DEMAND FOR RANSOM. After handing over my credit card information, getting the "license key" code (which I shall provide should you need this to pursue a resolution to this scam), paying the ridiculous fees, ALL THE ALERT BALLOONS MYSTERIOUSLY /DISAPPEARED AND MY SYSTEM WAS THOUROUGHLY "CLEAN." At this point, I went online to locate the FREE SECRITY ESSENTIALS DOWNLOAD avaliable at many sites (which of course I could not access while Microsoft had my computer locked down!). This is a VERY expensive scam being perpetrated on who-knows-how-many-customers who can receive the same online protection FOR FREE, or better protection for much less money. This SCAM must be stopped!
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| plz help me i hav the same prob;lllllem plzzzzzzzzz |
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| yes, we encountered the same scam on June 23, 2011. Is that you Microsoft???? |
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Not that you paid and got your computer back CALL THE CREDIT CARD COMPAY!!! Challenge the charge as fraud. YOU WOULD BE A COMPLETE IDIOT TO LET THE SCAMMERS STEAL FROM YOU. There are very significant laws protecting you.
CALL!!! |
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| You guys are fools. This is not a Microsoft program demanding money to relinquish your computer. This is a piece of malware masquerading as a legitimate program. It's tricking you into spending your money. There was nothing wrong with your computer except for the user. You were tricked into voluntarily installing this software, for which there were consequences. It turns out the software was distributed by a group in Moscow Russia! It has nothing to do with Microsoft. |
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@blah:
thank you for sharing, but how can you tell it is from Russia?? I solved the same problem, by running my antispyware program, as taught in our computer class. Regained access to the internet immediately after. |
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