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Microtel Inn Price Gauging and Unaccommadating Facilities cheyenne, Wyoming
20th of Apr, 2013 by User865917
I was priced gauged April 16 to April 17 due to snow storm that blocked off all roads out of Cheyenne, WY. During the night the clerk was told to raise the rates from $99 to $159 per night around an hour or two before I checked in. I told the desk clerk I did not agree with the price even though I had to get my family with three young children out of the storm. The hotel is not comfortable or accommodating with my 3 young boys. There was no crib for the baby, the beds were uncomfortable with only big pillows that would leave most people with sore necks in the morning, and the internet was slow and usually timed-out. The
Hotel is not suitable for young families and is willing to change rates to take advantage of families in need. Another family was stuck in the same situation as I and was upset with the hotel services and costs. I call other hotels such as Holiday Inn, Holiday Inn Express, Hampton, etc, and none of these hotels raised prices during the night. I love Cheyenne, WY, but this practice gives Cheyenne a bad reputation.
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