Consumer reviews and reports on scam companies, bad products and services
Mineral Elements by Eden Deceptive internet marketing Harrisburg, Pennsylvania
6th of Dec, 2011 by User683554
My wife purchased what she thought was a free trial of some makeup, paying only $8.95 for shipping and handling. Her understanding after completing the transaction was that if she liked it, she could order more at regular price. We received the makeup "starter kit" and realized that it was a worthless product upon opening the box. We looked into sending it back, but decided that it wasn't worth it for the $8.95 that we'd paid. Then, about a week later, the company charged us $130.41. I called the number listed on the credit card statement to complain, and was told that we could not return the makeup as it was past the 15-day grace period, and there was no way to get a refund. I asked for a manger, and the guy said that he was the "highest ranking representative" there. He became rude and even more unhelpful, finally hanging up on me. I have disputed the charge on my credit card and filed a complaint with the BBB, but this company needs to be put out of business!!!
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