Motormax of Grand

Motormax of Grand Rapids SOLD VEHICLE IN UNSAFE DRIVING CONDITIONS Owner used profanity to customer Grand Rapids, Michigan

9th of Jun, 2011 by User305116

I bought a vehicle from this company on Tuesday, 6/7/11. When I got the vehicle home, I noticed the front end was making a lot of noise and sounded like something was broken. I took it to a mechanic and they told me the vehicle was sold to me in "unsafe driving conditions". I called Motormax and talked to Tyler. I told him about it and also explained that I was not happy with the service from the salesman (Jamal). Tyler said he was the owner then proceeded to use profanity with me and told me "Don't throw my fucking salesman under the bus when he has been her for 10 years and I don't give a shit if you are happy with the vehicle or not, you bought it". I proceeded to try and explain that the salesman was 15 minutes late and made me late for work, the car was filthy inside (after he told me the day before it was cleaned out and ready to go), and the gas tank was completely empty. Now I have a vehicle that is unsafe to drive and live 45 minutes away from the dealership. I feel that this dealership has treated me with the utmost unprofessionalism and sold me a vehicle that was not safe to drive. Tyler should not be allowed to do business in the state of Michigan. I would like a full investigation into this dealership and expect them to be held accountable for any expenses I may occur to get the vehicle in driving condition. I expect the front end issues to be repaired by a licensed Volkswagen Dealer at the expense of Motormax of Grand Rapids. I am also requesting a full investigation into the integrity of Motormax and all of their employees and transactions over the past 6 months. If the findings show a pattern of abuse, then I expect their dealer license be revoked so they are no longer allowed to do business in Michigan.

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4619 days ago by Anonymous

i went there to buy a 06 envoy with 107, 000 miles asking price was 11, 800 so i went in me and my wife the sale person was walking around like he was lost i went in like 330 pm by 440pm more than one hour later i after he put me in the phone with the bank loaner she ask me everything from personal life how long i been living here if i was ligit to drive any ristrictions blalbla i left i would not reccommend any one to buy from here be side the truck was all scrach up in the paint check engine light worn out tires also no buy anything from here htese are lemons..motor max junkers