Consumer reviews and reports on scam companies, bad products and services
National Automotive Industrial
National Automotive Industrial Supply National, National Automotive Mechanic's and Shop Owners Beware! Orlando, Florida
24th of Apr, 2011 by User759177
If you are a shop owner or manager I am sure you have received this phone call at one point in your career, "Do you still have your brake lathe in the shop?" Then when you tell them you don't need anything for your machine they push it one more time before starting to pitch another product. If you haven't fallen victim to this scam yet, and you are reading this, than BEWARE! Everything on the phone sounds like a good deal. I mean gee...$80 dollars or so for an electrical repair center by 3M Company?! Unbelievable!! The reason why it's unbelievable is because its a lie. It is a package of cheap products purchased at a discount automotive store for a total of less than $30, than marked up four times and shipped out to you C.O.D.. Only to have you disappointed when you open the package. Then you are stuck with two options, keep the product and lose your money, or keep the product and put a stop payment on the check. It will still cost you whatever your bank charges to stop payment on a check. And what about those tips for your brake lathe? Are they really the latest and greatest thing from the manufacturer? The easiest way out of this phone call is to simply hang up, but if you feel compelled to speak than ask them to fax you some documentation. Ask for something in writing...than hang up. Either way, you buy what you need from the parts store or a local vendor. Their prices are generally not that much higher than direct purchase from the manufacturer. But listen to one of these calls one day and pick those people apart, because none of them really know what they're talking about. Most have never even seen a brake lathe. One thing National sales people will say is, "poly-carbon alloy tip". First, there is no such thing as a poly carbon alloy tip. Look it up, Google, Bing, Yahoo...whatever search engine you use...there simply is NO SUCH THING. It sure sounds good though doesn't it? A poly-carbon alloy tip. National uses the same pitch for every brake lathe brand name. 90% of mechanics have an Ammco brake lathe, so they start out with, Hey, Joe, I'm calling about your Ammco brake lathe, do you still have that in the shop? If you say no, and state the name of another lathe than they will switch to that manufacturer and use the same pitch. Or if you say you don't have a break lathe they will switch to Its cheap crap, definitely false advertising. From what I've heard on the phone most are aware of the scam and just hang up. Most will never buy anything again if they remember the name, but they wait a year before trying to call you back to sell you the same thing at a different price. They hope that you don't remember the name. It's an impulse buy, so if you have the impulse....buy smart. Look at it before you pay for it.
Comments
4346 days ago by Fatdogbooboo
You said it! I just received a call from Mike, a sales person from these idiots. Same story as in your post. I asked for a web site. No go. The end result is he called me a complete moron & hung up on me. We get these calls once a week from them. You can go to the FCC web site and report these jokers.
4249 days ago by Andyv
They sned a bunch of high priced crap out to your address C.O.D. Hoping that someone on the receiving end pays it. Then you open the box to find out that no one in your shop ordered it. Good luck. Now begins the run around. They used my name to reference the order. I am the owner but I order nothing. That is my managers job. Total scam. They prey on businesses that are too busy to check all the details and are too busy to fight to return the junk. We caught on fast enough to stop payment on the check but i'm sure we have not heard the last of this.
3720 days ago by Bob Soderburg
i bought an electrical assortment that was supposed to have heat shrink connectors, priced at 186.oo for .250 pieces.ithought i was getting a good deal until it came and i opened it up, what they sent me was a terminal kit i could buy at any hardware store for 12.95.they were not heat shrink, they were standard solderless terminals, garbage. so i thought o.k. i will just send them back-no return address on the box or on the reciept.so i call my credit card co and you all know what a hassel that is.finally got an address fron the credit card co and sent the garbage back to national auttomotive industrial supply-we will see if i get a refund or not.about 3 hours of my time wasted-anything i can do to make sure these guysdont rip anyone else of is worth the time to put it out there

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