National Coatings, Inc (NY) I too was sold 3 gallons of the Surface Master that one did not adhere to the garage floor and two have fallen down on the

26th of Dec, 2011 by User882972

I received a call back from National Coatings the following day from submitting a quote request and was quite impressed with the product they offer to resurface my garage floor. Since theirs came with a 25 year guarantee and required no mixing I went for it. All i can say is BIG MISTAKE!! The paint peeled under the tires and it is dangerously slippery dry or wet. I have fallen numerous times and even my dog has a hard time walking on the floor without her legs slipping out from underneath her. When I called to complain and get a refund they balked and initially tried to send another gallon of the product at a cost to me stating it was applied incorrectly then after two attempts to talk to someone they called me and left a voice mail that they were sending out a gallon of hardener to use that would solve my problem. The only issue is there are major patches of bare concrete from where the tires sit from it peeling so why would i put hardener over a crappy peeling floor? I have been waiting for 8 months for a reply back from emails and a letter requesting a refund with no response to date. In my mind National Coatings is a scam and I do not recommend this product to anyone!!

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