Consumer reviews and reports on scam companies, bad products and services
Nationwide Pools
Nationwide Pools Nationwide Pools- Misleading, Poor Customer Service (if any)- they are a joke of a company they are probably going out of business D
14th of Dec, 2010 by User129638
I signed a contract with Nationwide back late Aug. 2010. After signing the contract it started becoming very difficult getting anyone from Nationwide to call us back or return our e-mails. Aprox. 45 days after signing the contract we were contacted by our Sales rep. Santiago Serena and notified that our pool could not be constructed as stated in the contract due to street set backs. He sent an e-mail with the drawings of the pool size. We were shocked when we saw the pool went from 13'x30'.6" to 13'x23' a pool size reduction of 33%! We asked if we would receive a price reduction due to the size reduction and we were told they could only knock $500.00 off the price. After doing our own research we stumbled upon Special Variances that the county does- if you pay $1500.00 and all your neighbors agree within 6 to 8 weeks if approved the setbacks would be smaller. My wife and i felt we had no other choice since we wanted our children to have a pool to swim in not an over-sized spa to splash in. We proceeded to ask for an addendum to the contract stating the project price would stay the same and that nationwide would wait 6-8weeks before starting the project. We never received said addendum. They then became IMPOSSIBLE to get a hold of. Finally one lucky day I was able to get a hold of Keith Stuart (the ceo). He seemed to be more concerned about us putting our fence and granting nationwide access to our neighbors yard than trying to hear our concerns. He didn't apologize and in the end threatened us with legal action if we tried to cancel our contract.
Nationwide promised us a pool of a certain size. We paid a $4,900.00 deposit. Now they don't call us back-they haven't refunded or money- they legally can't build the pool- Also beware- they advertise being rated an A business with the better business bureau when in fact they are NOT. They have over 33 complaints, do your homework other pool companies don't even come close to the customer dissatisfaction!

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1259 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1488 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1489 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in