Consumer reviews and reports on scam companies, bad products and services
Old Navy
Old Navy Fraud, scaming, gift card problems and did nothing about it Bel air, Maryland
6th of Jan, 2011 by User902672
I bought a gift card and gave it as a gift for christmas onlyto find thatthe money wasalready spent on it. How does thathappen?The purchase was madeonline using the pin a day after the card was purchased but the pin was not scratched off. The card was purchased at the store directly from the cashier. I called the store and main headquarters (1-800-old-navy)numerous times andas of now two weeks later nothinghas been done to correct the problem.I was told if I had the receipt the situation would be taken care of immediatly, however after I searched through five bags of trash I finally found the reciept only to find I was still left with nothing. Thegift card was a $50 gift card, are you saying thestore can not cover $50? I had to call my credit card company which is handlingitbut what if I was to use cash? I would be outof luck.I will never shop at old navy again!All I keepgetting is the run around from the store and the main headquarters.


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