Consumer reviews and reports on scam companies, bad products and services
paymentmax.com Failed to set up account promptly, Internet
1st of Nov, 2011 by User304870
I inquired with PaymentMax about their service. The jumped right on it, and kept pushing. This should be a good sign. However, the web page that they send you to in order to fill out the application is pitiful and extremely difficult to read. So they emailed a pdf file to me, after a reminder to them. In hindsight, it appears that they don't want you to be able to read the form properly. I filled out the pdf form and provided my credit card info for the set up charge. That was 6 business days ago. They charged my credit card right away. I expected to be set up in 24 to 48 hours, as their web site claims most accounts are set up in 24 hours. 6 business days later, they are still jerking me around, and even asking for more information. So I have told them to forget it, that I don't want to do business with a company that operates this poorly. I am also demanding a refund of my set up fee, since they have not delivered the product as promised. I had tried two other companies before PaymentMax. Both had me set up withing two business days. Unfortunately, the card readers from the one company would not work on my Blackberry, and the other company admitted after the fact that their software does not even work with my particular Blackberry. Further, I contacted another provider that the headquarters of my fracnhise had recommended. They did not even get back to me. So I have now struck out with four different credit card processing companies. I doubt I will try number 5.

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