I eventually paid the $79.95 and they removed them all and I rebooted, then sent them a note stating that their program did not fix my problems and that I wanted a refund and I was sending a copy of the email I sent them to the Attorney General for the State of Michigan, Mike Cox.

Within minutes I got an email stating that they had cancelled my charges and it would take 7-10 days to show up in my bank account. I checked my bank account and there was the debit for $79.95 and the credit for $79.95.

These people are thiefs, they take over your computer and there is nothing you can do to stop it. I live on social security (less than $800) a month and I surely cannot afford $79.95 for something out of my control. This is my computer and they had no right to take it from me. And I watch every email and do not open those in spam, however, this was not in spam and looked like the facebook site.