Performance Hardwood Floors

Performance Hardwood Floors Neal Elden Hardwwod Flooring Nightmare, Internet

13th of Dec, 2010 by User843010

I contracted Neal Elden, owner of Performance Hardwood floors to sand and refinish the gym floor at Duchesne Academy. I was under the impression that Neal could handle this job after viewing his positive results from other reviews and a decent website infomercial, but I soon felt rather uneasy after receiving numerous complaints from the property manager about the workmanship. I folowed up by paying a visit to the school to address the concerns and of course Neal accompanied me to agree that it needed attention and so Neal agreed to correct his mistakes. I paid Neal Elden in full over $26,000 for his services, but since he has been paid he has ignored my e-mails will not return any phone calls. I basically lost a good customer "Duchesne Academy" and was also ripped off $26,000. I have contracted another company to fix Neal's problem and I will now have to pay another $19,000. Buyer beware and stay away from this company.

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Comments

4680 days ago by Tmounts007

Wow. This sort of happened to us. He finished our floors in our home and we had over $800 in wood left over. Neal offered to take it back to performance hardwood floors and credit the money back to our credit card. I trusted him. After that, he never returned my calls or emails. I even went to his place of business and his office guy threatened my husband and raised his hands as if he was going to hit my husband in front of my children. This guy needs to pay for his actions but there is no way of getting ahold of him.