Petland of Lewis

Petland of Lewis Center, OH sold us a parasite and intestinal bacteria-infested kitten... very sick kitten! Lewis Center, Ohio

31st of Jul, 2011 by User180949

About 1 1/2 weeks ago, we purchased a very small, very cute kitten from Petland of Lewis Center, OH. The store clerk said the kitten would have diarrhea because I would be using different food (how would they know what food I would be using). Told me it was no worry. So, when the cat had diarrhea as promised, I wasn't worried. That is, until about 2 days ago, when my kitten all of a sudden became very tired-acting. He was lethargic and couldn't hold his head up. I took him to a 24 hr emergency vet hospital, who admitted him to ICU. He received IV fluids and IV medications for what the vet called a "very bad case of intestinal parasites". We later found the cat also had a bacterial infection in his intestines. I had to transfer the kitten to a "Petland approved" animal hospital, where they are calling all the shots with my kitten. They are deciding what tests and treatment my kitten can have. What's worse is that, although Petland's two affiliated veterinarians were closed during our crisis, Petland refuses to assist me with the $1200 vet bill from the emergency vet. The manager, whose name begins with a M, was very apathetic about our unfortunate experience and refused to assist me at all. She was quite defensive, though I had been told by DVMs that we were sold a sick cat. She insisted the DVM were wrong...funny, huh? Not really. We are now probably going to lose our special pet. Petland's answer. Well, we will replace your cat at no charge. Really? Really?????

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