Consumer reviews and reports on scam companies, bad products and services
Pinnaclecart
Pinnaclecart Desert Dog SoDesert DogDesert Dog Software, LLC. / Pinnacle Cart Company Can only provide technical support after maiking additional paym
30th of Jun, 2011 by User103427
Every time a problem rises with Pinnaclecart a payment needs to be made in order to have someone fixing a problem.
I have experience so many problems with Pinnaclecart that the only reason they say I am experiencing this problems is because I do not have my Holst Service with them. It seens that once you purchase the cart, for every problem that rises, you have to pay at least a $75.00 fee to have them looking into solving your problem with the cart. I was had called for a support and was told that did not have a phone support. Than after paid a yearly subscription of phone support, I was told that I could be heard. So after saying my problem, I was told "a fix is coming soon, thanks for calling tachnical suppport, is there anything else we can assist you with ?" really !!!! pay a yearly subscription of phone support just to hear that a fix was on its way ????? Then other problems raised and more payments needed to be made to have problems fixed.
At one instance I was told that I needed to purchase a phone support,, even after I had said that I already had phone support subscription, they told me that they were sorry and that I need to purchase a phone support otherwise they needed to end the call and direct me to a e-mail support. After pleading with the attendant they figured out that it was a mistake and that I surely had a phone support. I had so many problems with this company.... the software is good but the support team only operates if you pay them to help you. Actually it seems that you pay customer support subscription to hear them saying that you need to pay them to help you with support. Everytime a support is needed I had to pay a $75.00 dollars fee to have them fix the problems.
Today I had enough and if a lawyer can help me with this company I would appreciate. For I have all e-mails recorded, with all the complaints. I recorded every incident occurred with this company. I just want the cart to function without problems, that it. By the way, I have purchased two licenses, a phone support year subscription and paid for so many technical support problems to be fixed.
It seems that only you're willing to pay for support you can have then fixing the problems on the cart.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
16 days ago by Amaljohan
Asset Gold Pvt.Ltd - Migration Fraud
ඔබත් කදානෙහි පිහිටි Asset Gold නමැති...
2
259 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
3
313 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
4
331 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
5
354 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
6
398 days ago by User445499
DO NOT DEAL WITH STEFAN SNYDERS/////Bitcoin.de - Scammer/LIAR
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
8
415 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
9
418 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
10
420 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in